{%selectedMarker.postalCode%}, Tel:{%selectedMarker.telephone%} This ask was very exciting for me because I love to have a workplace where people know each other, are comfortable having a meaningful conversation, and where everyone can let loose now and then. "I am always interested in learning more about this industry and the changes that are taking place. ", "I demonstrate leadership ability on a daily basis by effectively managing my projects and clients independently. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Would you mind sharing with me your favorite source for transportation-related news?". Philippines, {%selectedMarker.primaryContact%} We are sorry for the inconvenience. Where do you see yourself growing within Dnata? You can rest assured that if you hire me for this role with Dnata, I will maintain a clean record. Our date tracking prior to 2019 was not accurately kept. Talk to the interviewer about a time when you have been able to stretch company resources. No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. Hours:{%selectedMarker.openingHours%}. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Maybe you gave them confidence in their strengths by encouraging them, or perhaps you offered some helpful hints. Find additional company focused interview questions by practicing from one of our industry sets. My high grades and great discipline will make me a strong fit for this role with Dnata. Think about personal changes you could make that would have made your job easier, improved your skills or furthered your education. We do not claim our questions will be asked in any interview you may have. dnata Ratings 2.7 Average rating of 235 reviews on Indeed Headquarters dnata Switzerland AG Postfach CH-8058 Zurich-Airport, Employees 1,001 to 5,000 Revenue More than $10B (USD) Industry Transport and Freight Website dnata company website Popular jobs at dnata Salary Satisfaction 42% Of the employees are satisfied about their pay The worst way to answer this question would be to say 'I didn't have the power to change anything in the organization, so I quit.' I interviewed at Dnata (Manchester, England) in Oct 2022. Vice President, Commercial & Business Development, Modern Slavery Act Transparency Statement. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Ask me what a JSON or API is and I will tell you exactly what it is. Think about what bothered you about this person and how you were affected by their behavior. I feel that this role with Dnata is a perfect next step in my career right now, but I also see room for future career growth here. "Thank you for asking - I do have a few questions. Avoid talking yourself into a corner when it comes to your preference of public vs. private projects. Candidates applying for Customer Service Associate had the quickest hiring process (on average 1 day), whereas Line Maintenance Mechanic roles had the slowest hiring process (on average 240 days). We understand that discretion is one of the measures of excellence. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This year I wrote a new procedure manual dedicated strictly to cost savings efforts. Talk to the interviewer about your ability to create a variety of potential scenarios. Interview questions and answer examples and any other content may be used else where on the site. It's great to see their excitement for what's to come, and their passion for the industry. I read through the job description for those and am interested in working my way into a role like that with Dnata one day. I couldnt complete the last two. I am great with autonomy and working independently; however, I am also able to collaborate with my coworkers very well.". 5 Dnata Customer Service Agent interview questions and 5 interview reviews. A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. ", "I try to leave the small, quick tasks for last. Report any irregularity or service shortfall to the senior management on duty to enable service recovery and appropriate corrective action to be taken. However, we take things well beyond that initial induction. I do understand the importance of it, though. Relax for a minute and collect yourself- Organize your tasks by which ones you can complete independently and which ones you need help with- Take sufficient breaks so you do not exhaust yourself - Communicate your struggles with your leadership or team". I interviewed at Dnata in Feb 2023. First, we get everyone off to a common start. I couldnt complete the last two. I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. How do you react? Aydanos a proteger Glassdoor y demustranos que eres una persona real. enva un correo electrnico a It is okay to brag a little bit when answering this question. | Learn more about Muhammad Shofiyan Abdul Aziz's work experience, education, connections & more . Interviews at Dnata Experience Positive 72% Negative 14% Neutral 14% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Give an example of how you coached a coworker who was having difficulty preparing for a big presentation. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. We will get enough time to answer the question and no need to be hurry. What is top of mind when it comes to filling this role? Talk to the interviewer about your ability to control pressure in the workplace. ", "If you do not have any post-secondary experience to talk about, then you can certainly discuss any on-the-job training you've completed including workshops, courses, and certifications. ", "I would say that I have a demanding task or project, nearly every day. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. ", "Here are some suggestions on how to handle a large workload:- List your tasks and prioritize them- Think of which tasks add to the company's bottom line, and start there (Closest to the money! Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. 3 round of interview. When workloads increase, stress levels do too. {%selectedMarker.country%} Assure the interviewer that you can handle these types of difficulties with professionalism and poise. Si continas viendo este mensaje, First you will have an assessment test which is basically you need tackle the time limit. United Arab Emirates, Corporate Communications 1.Technical 2 technical 3 managerial 3 round of interview. - collgues de tout type comme par tout. When factoring in bonuses and additional . How do you manage the stressful times? I have been in the industry 7+ years. The interview process at DNATA is long and strenuous as there are many preliminary rounds. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, All Qa realated question manual test cases, Its all about situation. The topics included energy efficiency and recycling.". The process took 1 week. I will always be myself and keep my integrity first. Read our Terms of Use for more information. message, contactez-nous l'adresse In one instance, I had a new coworker who was having some troubles fitting in. Even if you do not consider yourself to be a 'creative person,' there is a chance that you have made creative minded decisions in your career. I was top of my class, and working full time. "I prefer working in a more predictable environment because I can be more effective in my tasks. Briefly share with the interviewer how you stay up to date on current events related to Dnata. Experienced Customer Service Agent with a demonstrated history of working in the airlines/aviation industry. Be sure to research the kind of environment offered in this position before the interview. Be enthusiastic when you discuss your long-term career plans! One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. The you ill have a hirevue interview. ", "Here are some transferable skills that you may have acquired along the way:- Leading a team - Intricate problem solving - Particular software experience - Organizational training - Time management - Self-motivation - Listening skills- Written communication - Verbal communication - Giving presentations - Training new hires - Hiring or on-boarding- Research". We completed the project three days ahead of schedule. Customer Service Agent (CSA) (Current Employee) - Heathrow - January 26, 2023 A very good company with lots accreditation. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. 1.Technical 2 technical 3 managerial 3 round of interview. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. ", "I have many accomplishments of which I am proud. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. The process took 1 week. I interviewed at Dnata (Manchester, England) in Oct 2022. PO Box 1515, Philexel Business Park the coworkers were cool and fun and the management was encouraging, supportive and DNATA care . The most reliable source that I utilize is 'Transport Topics.' If I had to commit to just one, I would say that private transport brings me fresh challenges daily, which is exciting to me.". Downvote 4. Some of my favorite recent projects have included X, Y, and Z. Interviewer asked me about 7-8 questions and I got the offer next week after the interview. This position with Dnata will be a perfect compliment to both my short and long-term career plan.". This interview question allows you to demonstrate your ability to be a self-starter. Our Pilot and Crew Services Crew transport service Crew hotel accommodation An escort through immigration and security In my current position, I have had zero accidents in 3 years. Mumbai Area, India. United Arab Emirates P.O Box 522, Vice President Commercial Everyone has something to offer using their unique qualities.". Our team started to complete most of the tasks when it came to group projects. I would much rather be a dynamic leader. Simple and easy to understand the process. message, please email Discuss the importance of safety, and what it means to you. to let us know you're having trouble. If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. The timely and efficient service provided should be in accordance to the agreed Standard Operating Procedures as well as safety and security standards set by International Civil Aviation Organisation (ICAO) and Local Airport Authorities. "Workplace health and safety are critical topics to me. I have learned a great deal from both public and private work. Sorry I couldn't remember the acronym for one! Se continui a visualizzare Research the company online to discover any opportunities for future growth. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail This approach will show the interviewer that you are open to coaching and willing to expand your knowledge to make yourself the perfect fit for Dnata. Fax:{%selectedMarker.faxNumber%} Lack of benefits. After you pass that portion, you will be asked to remain seated. Prepare yourself for your interview at dnata by browsing Interview questions and processes from real candidates. It felt great to accomplish so much and receive recognition for my dedication. If I were to be asked to lie, I absolutely would not do that. You have a few leadership opportunities posted online. Written and technical interview conducted. Questions were about math, eye sight, english Grammer and passages but very tricky. United Arab Emirates, Tel:+971 4 3166666 Here are some sample questions: - When would you like to have this position filled? United Arab Emirates Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. The next question was what does API stand for, which I gave the answer. How to Answer: Why Do You Want to Work Here? Si continas recibiendo este mensaje, infrmanos del problema ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. Common stages of the interview process at Dnata according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. - Is this a replacement search or a newly created role? Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority. I would have participated more in external company events. I interviewed at Dnata (Dubai) in Sep 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. an. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The biggest skill that I gained was my ability to multi-task as I worked the dual role of employee and student. Languages:{%selectedMarker.languages%} This training includes topics on transportation management, government policy and workplace safety.". If I could take any related coursework, I would choose to learn more about transportation systems for public travel. This was disgusting behavior from an interviewer to question my integrity. Disculpa Sorry I couldn't remember the acronym for one! Upvote 14. What stood out to me was the enthusiasm of your team when I first applied here, and also the fact that you recently won the coveted Transportation Leadership Award. Some roles require one or more of the . One example of this would be the telephone sales scripts that I crafted for our inside sales team. Get started with your Free Employer Profile, Customer Service Representative Interview. What is the interview process like at Dnata? We will get enough time to answer the question and no need to be hurry. Clark Freeport Zone Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. Also, what types of career growth opportunities would follow this position? naar I interviewed at Dnata (Ho Chi Minh City) in Mar 2021, Easy, just need a drug test to pass and very easy questions like what when were there a time you had delt with a difficult passenger and how do you handle your stress in a difficult time. Every new dnata employee, regardless of location or company, receives consistent training on their first day. I interviewed at Dnata (New York, NY) in Jul 2018 Interview The interview was a three step process, First you apply for your desired position, next you get a preliminary job review & interview with the contract manager and station duty manager. Are there any courses you would recommend I take to round out my experience? Si vous continuez voir ce Skilled in Management, Microsoft Excel, Customer Service, Microsoft Word, and Sales. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The hiring process at Dnata takes an average of 8 days when considering 7 user submitted interviews across all job titles. Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. I interviewed at Dnata (Manila, Manila) in Nov 2022. ", "It is a challenge to stay up to date on the transportation industry, with policy changing on a regular basis. Customer Service Agent (Current Employee) - Austin, TX - February 4, 2020. My co-worker wanted to go home, and he suggested that I lie about our count. It's a better way to conduct such interview method. Interviewed through hireview app. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter, Anonymous Interview Candidate in Bangalore, I applied through college or university.
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