How can I get this? Super Puffs immersive pop-up environments, called Super Worlds, were developed by Aritzias creative team and Willo Perron, the designer credited with Drakes flyingFerrariand Jay Zs 4:44 album, among other projects. View original content to download multimedia:http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html, Aritzia Provides Business Update on COVID-19, http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html. As POPSUGAR editors, we independently select and write about stuff we love and think you'll like too. So when we say that real change starts from within, we believe that we can impact change most by starting with the 4,000 people that are at Aritzia., We are optimistic about the future, Wong states. Where impact and internal change are concerned, its an ever-evolving process. Aritzia Return Policy for Online Purchases If you bought your regular-priced merchandise online, you can return the items within 14 days from the shipping date and receive a full refund. Sale items marked with a discount of 50% or greater are final sale. It looks like youre not in the USA. The Aritzia Community Relief Fund, which was supported by the ongoing loyalty of its customers and the generosity of its suppliers, partners and service providers, reached $20 million (Canadian dollars). All sale and discounted items bought in store are final sale. With an engaged Instagram community of over 1.1 million fans and a robust e-commerce infrastructure, the brand managed to stay top of mind during the pandemic and its e-commerce site saw significant growth. I write about retail, fashion and beauty. Our retail came back stronger than pre-pandemic levels, and for the first time since the start of the pandemic, all of Aritzias boutiques were open for the entire duration of the quarter, Hill said. Subsequent instalments to Afterpay may be required. It is also shifting all support office employees to flexible working arrangements. Quebec-headquartered retailer Simons also charges a fee of $9.99 plus tax on "each return request," although those who sign up for the brand's free membership can bypass this. As for what customers can expect, Hill confirmed that a continued focus on Everyday Luxury will be paramount. Let's continue to take care of each other," continued Mr. Hill. Within 10 days of purchase, you can return your item and receive a refund to the original method of payment, at any boutique in the country you bought it from. As a fashion brand that is leading with empathy, action and innovation, and an optimistic story in the retail landscape, Aritzia is experiencing success by doubling down on a formula that is working. Its collection of ribbed tanks, super-soft sweatsuits, and even easy tees and joggers have been seen on influencers and celebrities alike and it's not hard to see why. Aritzia's Community Care Program is an initiative to donate a total of $20 million worth of clothing to frontline healthcare workers. It also partnered with Good360, the global leader in product philanthropy and purposeful giving, to gift Aritzia Community Relief Packages to those battling on the virus frontlines. It beat expectations as it reported a net loss of $26.5 million for the first quarter ended May 31, down from a net income of $16.2 million in the same quarter last year, which ended June 2, 2019. The easy-to-wear, easy-to-wash clothing included in the set is meant to help healthcare workers transition pre- and post-shift, keeping sanitary standards in mind. Subsequent instalments to Afterpay may be required. Aritzia is a women's fashion boutique that offers beautifully-designed clothes that are on trend, high quality, and good value. In early March, when COVID-19 first began rearing its head around the world, few could imagine the toll it would take on the fashion industry. The 'Super' Success Of Aritzia: Jennifer Wong, President - Forbes Retail sales exceeded expectations in the U.S. The Vancouver-based retailer closed its 96 stores on March 16 and saw a significant decline in sales in the first two weeks of that month. Aritzia is also giving customers the chance to purchase a set for healthcare heroes with a "You Get, We Give" initiative. The Company designs apparel and accessories for its collection of exclusive brands. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. E-commerce helps keep Aritzia profitable - Retail & Manufacturing Join The Zoe Reports exclusive email list for the latest trends, shopping guides, celebrity style, and more. Despite the drop in overall revenues, e-commerce sales grew more than 150 per cent during the quarter. For further information: Helen Kelly, Vice President, Investor Relations, 604-215-6557, [emailprotected]. CEO & Founder. Aritzia Careers and Employment | Indeed.com A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. Aritzia is making an initial donation of Community Sponsor Packages (320,000 clothing items) to 80,000 frontline healthcare workers in Canada and the USA. What health and safety measures have you implemented? Lets continue to take care of each other. As Aritzia plans for the future, its new frontiers include opening more storefronts (now that, post-COVID, premier locations now have more compelling financial terms than ever), expanding into new categories (swim and intimates, among others), and procuring new talent. Since this began, weve continuously prioritized the health, safety and financial wellbeing of our people. Items must not be washed, worn or damaged. Some of our new health and safety measures include: 80,000 frontline healthcare workers gifted through a $10 million initial donation, 90,000 more frontline healthcare workers gifted through Aritzia Customer Sponsorship with an additional $10 million value, Aritzia Customer Sponsorship starts online today; healthcare worker registration starts online May 11, SATURDAY, APRIL 4 - A Letter to Our Community. Aritzia's popular TNA sweatsuit, Photo Credit: Courtesy of Aritzia. May 5, 2020 On this day, Giving Tuesday Now, which celebrates the global power of human connection and strengthening communities, Aritzia is launching the Aritzia Community Care Program, a $20 million initiative to gift 150,000 Canadian frontline healthcare workers with custom-designed clothing packages to help prevent the spread of the virus as they fight the COVID-19 pandemic. More information about coronavirus waivers and flexibilities is available on . Wong joined the retailer in 1987 as a style advisor (the term Aritzia uses to refer to its sales associates) at the Robson street store in Vancouver, while studying economics at the University of British Columbia. Opt to get texts or calls with insider info, offers, invites and other fun surprises from Aritzia through your phone number below. Our eCommerce business continued to surge, increasing 47% on top of the 79% increase we saw in the third quarter last year.. Your order is safe and secure at the store location and you can pick it up as soon as our stores reopen. It says customers will still be able to continue shopping through the company's website for the time being. Some also reported that staff used a system of acronyms to racially profile customers in retail stores. You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. Here, at Aritzia, you, our loyal clients are at the heart of what we do and why we do it. Aritzia Inc - Aritzia Provides Business Update on COVID-19 Aritzia did not request any additional contribution from its customers beyond the entirety of sales for the limited time. Our boutiques are officially reopening. For every package purchased (you can pick up the Diamond package for $100. Aritzia was startedinside the Hill familys80-year-old department store in Vancouver. Should you need anything else, you can always reach us on our live chat or through email at service@aritzia.com. 2023 Vox Media, LLC. Returns are free within the US when signed into your Aritzia account. To you, our loyal clients, thank you for your continued support and trust. Also on the topic of representation, Aritzia has faced criticism in the past for not offering a wide breadth of sizes. Return processing typically takes 7-10 business days. Coronavirus Store Closing Tracker: TJ Maxx, Bed Bath & Beyond - Forbes As we take extra precautions to keep our people safe, it may take us slightly longer than usual (1014 days) to issue your refunds. The Women Of Roblox Are On A Mission To Make Gaming A Force For Good, ChatGPT: Thinking Outside The Content Marketing Box, How Latina Entrepreneur Corina Burton Once Failed, Then Launched A Multi-Million Business, Child Sexual Abuse Survivors Pen Their Own Justice, Women Have Found A Powerful Way To Form Authentic Connections In Business - Mentoring Walks, Sephora, A New CCO And A Celebration Of Latinx Roots: Babba Rivera Is Building A Haircare Empire With Ceremonia, 5 Ways To Bounce Back After Getting Laid Off, Greenlight For Work Tackles Top Source Of Stress For Working Parents. Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. Every customer package that is purchased funds the donation of two additional sets of clothing for frontline healthcare workers. Aritzia is also giving customers the chance to purchase a set for healthcare heroes with a "You Get, We Give" initiative. With your continued loyalty, weve raised over $4.4 million to support our people and their families. "Our goal is to do our part for the global well-being. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. Don't worry, you can unsubscribe from our mailing list at any time. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. Interested? COVID-19 | USAGov "This gift to essential workers has become a staple piece of clothing, thank you @aritzia," one woman posted on Instagram. It will also be donating all profits to the Aritzia Community Relief Fund to support its . In a year thats been anything but normal, the holiday season offers us a chance to look back on the past 12 months and reflect on the resilient efforts of so many, and of all that weve accomplished together. You can only exchange items to Aritzia if you purchased them in person from a store. Opinions expressed by Forbes Contributors are their own. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. Please note swim tops, bottoms, one pieces and accessories can only be returned online. And well continue to do so as we begin to reopen our boutiques thoughtfully, safely and on a case-by-case basis. While our boutiques will remain closed until its safe to reopen, were committed to ensuring job security for all our employees, for as long as we can. Learn More.If your local boutique hasnt reopened yet, you can continue to shop everyday luxury here. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. The dynamic nature of this situation means that things are always changing. While most comments typically receive responses from the brand on social, the comments that pressed Aritzia on the directive went unanswered, with some users reporting that their comments were deleted. While it's managed to perform, the question of profound, lasting change continues to loom overhead. The Company designs apparel and accessories for its collection of exclusive brands. CBC's Journalistic Standards and Practices. The Canada-based retailer saw outstanding client response to the fall-winter collection, with expanded key product in new lengths and sizes, Hill said. Once we receive your package, well process your return within 7 to 10 business days. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. COVID-19 unemployment benefits can help employees, gig workers, and self-employed people whose jobs have been affected by the coronavirus pandemic. We took the next couple of weeks to analyze our business and during that time, we kept all of our people employed. Wong explains the growth of Aritzias e-commerce: Upon the closure of our boutiques, we took immediate action to drive e-commerce revenue, adjusting our product, marketing and operational strategies appropriately. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. presentation-ready copies of Toronto Star content for distribution Were committed to being both responsive and responsible and navigating these times with everyones safety in mind. Be sure to have your package postmarked and sent off within 30 days of your Shipping Confirmation & E-Receipt email. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. "All companies plan for challenging times, however a global pandemic is well outside of normal business planning," Hill says in response to the feedback. This post has been updated from its original form for clarification. During Aritzia Concierge hours only, you have up to 30 minutes from the time you click Submit Order to cancel it by calling us at 1-855-ARITZIA (274-8942) or by live chatting with us. Cant wait to see you soon. Note: If you checked out as a guest, a return postage fee of $8.00 (plus applicable taxes) will be deducted from your refund. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. Orders purchased via PayPal will only be eligible for a refund to your PayPal account when you mail them back to us. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. Cant wait to see you soon. Without the luxury of time to prepare, weve been thrown into a world crisis. Were committed to being both responsive and responsible as we move forward with everyones safety in mind. Often but not always, forward-looking statements can be identified by the use of forward-looking terminology such as "may", "will", "expect", "believe", "estimate", "plan", "could", "should", "would", "outlook", "forecast", "anticipate", "foresee", "continue" or the negative of these terms or variations of them or similar terminology. What Is the Aritzia Return Policy? [Top Info] - DoNotPay So in an effort to make things easier for you, weve compiled all the facts in one place. The fundprovidedfinancial continuity to Aritzias people whoweredirectly or indirectly been affected by its store closures due to COVID-19. Aritzia closing all stores until further notice due to COVID-19
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