We recommend postal insurance on return merchandise. (10 Reasons), Why Is McDonalds So Expensive? The answer is simple. PetSmart can test your water to find out what kind of problems you may have. Hop to Sierra for all the supplies to keep your critters healthy and happy. Please call 1-888-THAT-PET if you have any more questions! Sometimes when you buy a pet from PetSmart, things just dont work out. To receive a refund or exchange, items must be returned in original condition within 40 days of your order date when purchased online (including items shipped to a store) or 30 days if purchased in store. Fullest Answers And More. We will first see the return requirements for Petsmart, followed by Petco and then Pet Supplies Plus. You will need to have a copy of your receipt, and the exchange must be made within 14 days of the original purchase date. We cannot ship products made of certain materials outside the U.S. Additionally, some states restrict the sale of exotic leathers. When you order or purchase an air rifle from Sierra by any method, you represent by your actions as a condition of purchase that: An additional cost will be charged for the shipment of all bicycles. Thursday 11am - 7pm. Due to varying international restrictions, Sierra cannot ship food i.e. All Right Reserved Designed by UNIweb. Some shipping companies require that a representative inspect the damaged package. You may return any unused product within 60 days for a full refund of the item's purchase price to the original payment method used for the purchase. They will do this by asking for a water sample and using a simple test to tell you what parameters are at safe levels and which ones are dangerous. We are unable to accept returns on clearance items. So, does Petsmart allow returns if the fish gets sick or dies after purchasing it from them? If you are outside of your return window and you dont want your fish, you may still be able to return it to PetSmart, but they will not offer you any credit, refund, or exchange. But you also need to prove the fish keeper with the proof of illness identified by the vet so that your return is legitimatized. If an "almost gone" label appears next to an item, the sell-out risk is very high. If youve exceeded the 14-day period, you may still get a return, but that will depend from case to case. Do not ship by UPS Air Service, Federal Express, franchise mailers, etc. Petco won't accept returns for sales that occurred more than 60 days ago, and you will suffer a 25% restocking charge. If you don't have a receipt and used your Pet Rewards account to purchase, we can look up that information for you. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Due to the nature of the closeout business, we often receive items in limited quantities. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. Yes, Petsmart allows a return of sick fish within the time frame of 14 days after your purchase. Click on the "Unsubscribe" link at the bottom of any Sierra email you have received. However, not all pet stores offer a return policy. For beginner to expert all the aquascaping rocks and woods plus all the tools, additives and CO2 supplies to go with them. Any name printed on the merchandise credit must match the name on the photo ID presented at the time of redemption. These items cannot be returned to Petco stores. Absent such an opt-out, we may share your information as described in the "Privacy Policy" above. To track the order on Sierra.com, click on order tracking at the bottom of each webpage in the "support" section, or visit the accounts page and log in. (Updated 2023), What Time Does McDonalds Open? You can contact Cali's Petco support team at (888)788-2254 if you fulfill all the terms. Pet Supplies Plus allows refund and exchange for dead fish within 7 to 30 days of purchase, depending on the store policies. If the fish is alive and healthy, Petsmart sells the returned fish to other potential customers. To bring a dead fish back to PetSmart, put the fishs body in a safe box first. 5025 Campstool Rd Satisfaction Guarantee It is our mission to ensure that your 1800PetSupplies.com shopping experience is simple and enjoyable. A return policy indicates rules and conditions about if, when, and for how long your customers can return a purchase and receive reimbursement. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. Find something for your pocket pet to chew on like toys, treats, and sticks. (10 Reasons), Why Is Dragon Fruit So Expensive? If you think your fish may be dead, check for some of these signs. Some fish stay very still while they are sleeping, so they may appear to be dead even when they arent. They also make the return easier by initiating a refund or exchange, according to your preference. Hop to Sierra for all the supplies to keep your critters healthy and happy. Why Is Mediterranean Food So Expensive? For retail store purchases: You can bring the item you are returning directly to any register at the front of the store with your receipt. returns will not be accepted. (Updated 2023), Why Are Diamonds So Expensive? If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. The customer will be contacted before any restocking fee is assessed in order to give the customer the option of approving the restocking fee or having the product returned to the customer. Shop all our bird products here. Climbing and other related activities are inherently dangerous; anyone purchasing or using equipment for this purpose is personally responsible for getting proper instruction on its correct and safe use. Check out our selection of lighting and decor that can change to look of any aquarium. You should inform them that the fish is sick, so they can also put it in a quarantine tank, so other healthy fish are not exposed to it. If this situation occurs, please attain a "Return Authorization Number" (call 1-888-THAT-PET) and follow the shipping instructions for returning unwanted, damaged, or defective merchandise. A Sierra Fish & Pets is located at 601 S Grady Way Suite M, Renton, WA 98057, A The website (URL) for Sierra Fish & Pets is: http://www.sierrafishandpet.com. Pet Supplies Plus has everything that a pet parent will ever need! Registration is optional and is not required for checkout.. Stay up to date on New Arrivals, email exclusives & more. Small Animals and Fury friends for any lifestyle and level of care. Please call store to see if they are still up for adoption or if they have found loving homes425-226-3215 Call us, We would love your support in voting for us as the Best Pet Store in Renton Sierra Fish & Pets was originally opened under a different name at the time, Fish Gallery & Pets. (425) 226-3215. Is It Possible To Bring Back PetSmart A Sick Fish? During this time, you can exchange the fish or request a refund for the value of the fish. When you buy a pet from PetSmart, you expect it to be healthy and live a full life. They have detailed information on their website that tells you everything you need to know about these three fish breeds. Yes, you can. May 21 @ 11:00 am - 3:00 pm. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. Stay with me through this article as we get down to the nitty-gritty of returning fish to these stores. Online exchange and replacement orders receive discounted $2.95 return shipping and $2.95 shipping on the next order using the Instant Store Credit. 11AM-5PM Sun If one of your fish falls ill, you can place it in a tank. If you can't find your question in our FAQ section, contact us and we'll answer shortly! document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. All returns must be in the original manufacturer box. as the full amount of these methods of shipping cannot be refunded. If your merchandise arrives damaged, please contact a Customer Service Representative to report the damage. Small animals such as hamsters, gerbils, and fish (but not birds, rodents, or more exotic creatures) can be returned within two weeks of the initial purchase to PetSmart locations with your receipt. But of course, with certain terms and conditions. Make your terrarium as natural as possible with bedding, mosses, rock hideouts, and decorations. Keep them heated correctly with heat pads, and temperature/humidity gauges. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, Kristin C. said: I needed to get my dogs nails trimmed. Shop. Save. (2023), Does Best Buy Price Match? We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. Contact a Customer Service Representative prior to returning any merchandise to That Fish Place - That Pet Place. Website. If you do not want to exchange your fish for a different fish, you can ask for a refund or even a store credit. Our product webpages state any applicable restrictions on the shipping of that product. Please include a copy of your invoice with the return as proof of purchase. The best way to get it into the store without causing any harm is by putting it into a container with the fish tank water in it. You cant sell betta fish, or any other fish for that matter, to Petsmart. For exchanges and replacements, a $2.95 shipping fee will apply on the return and $2.95 will apply to the new order (contiguous US only). A keycode can be activated by either clicking through the links on an email or by typing, pasting or otherwise manually entering the code into the keycode box during the checkout process. If the fish is dead, you can exchange it for a live fish. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. If you are interested in meeting a specific dog, please contact us in advance to find out if. Free shipping is never truly free. There are many things that can cause a fish to pass away or become sick after you bring it home from the store. Using this shipping method, we have calculated that you will pay less dollar-for-dollar in shipping per order. Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. Sierra has decided not to sell air rifles on-line. Sierra reserves the right to change or modify policies including our terms of use at any time without prior notice. I tried doing it myself(after, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. We must be notified within two days of the orders arrival to insure proper handling of your claim. This can be caused by several different things, including water quality, other fish, a poor diet, health problems, and even stress from moving to a new home or being in a new environment. As far north as Everett, as far south as Tacoma, call us for information on any type of aquarium servicing. This box shows you an itemized display of the discounts applied to each item and the price breakdown. Look closely at its gills to see if they are moving in and out. This will allow you to treat the water and correct these issues before you buy more fish and add them to the tank. Dog Adoption Events and Low Cost Vaccines at Sierra Fish on weekends Check upcoming. We strive at this location to be the very best all around pet store in the Seattle metro area. You will be credited for the same price you paid for the fish. Create the ideal habitat for your reptile by shopping our reptile supplies. We are presently not shipping to international locations (locations other than the 50 United States and U.S. territories). Must ship Standard Ground within the 48 contiguous U.S. only. Sierra Fish & Pets | Renton WA We are considered one of the top rated saltwater aquarium stores in WA. This is why they include purchase receipts on return terms and conditions. They will help you ensure that the animal gets taken care of properly with an effective solution, or they will find resources in your area to give the animal a home. Shipping restrictions prevent us from selling fuel and/or flammables online. This is another American retailer that deals with pet supplies. The fish that we keep in our tanks are little members of the family. The following states have some type of age restriction regarding the sale to minors; DE MA PA IL CA FL NH NY NJ RI ID CO OK IA HI AK NC MS. 2. We are unable to accept returns on clearance items. A valid government-issued photo ID, name, address, and signature will be required for the merchandise credit to issue and may also be required in order to redeem. We Offer Curbside Pick-up and On-Line Shopping, Copyright document.write(new Date().getFullYear()); SIERRA FISH & PETS. Clear . PetSmarts fish return policy states that you can return any fish to the store within 14 days, whether it is sick, dead, or alive. Take your Pet Supplies Plus fish to their store in a plastic bag or container filled with fish tank water. Small pets like Gerbils, Rodents,and varieties. Saturday 11am - 7pm. All of Sierra boats are cosmetic 2nds and may come with minor blemishes, not unlike those that are the result of one or more outings. A The phone number for Sierra Fish & Pets is: (425) 226-3215. THE COLD WIRE IS A REGISTERED TRADEMARK OF COLD WIRE MEDIA. to grow your business. All of our made for a major retailer/brand items offer significant savings off their original retail price. Petco Customer Service will provide the Returns Merchandise Authorization Number (RMA) to the customer with return instructions. This credit is redeemable online or in store at any Sierra location. dehydrated, camping, pet foods or treats and packaged food outside of the U.S. Food is restricted to U.S. Shipments only. Please tell us your preference by contacting Customer Service. Sadly, a lot of fish become ill during transportation to the pet store or even from the pet store to your home. Click the link and write in Sierra Fish & Pets. If a company offers free shipping on every order, it is likely that their item prices have been increased enough to cover this very real operational cost. For livestock purchases: Return procedures for live or deceased animals varies. Once authorization has been given, package the product in a separate box with crumpled paper or foam for protection. This fee covers return shipping from you to us. This credit is redeemable online or in store at any Sierra location. Does Petsmart Sell Bunnies? We base the cost on your total order amount. Cat When your order has been shipped, you will receive a shipment confirmation email. Use the return label provided during the online process or in the original box to ship the return item back to Sierra. Shop. Shop for your canine companion here. If signed into your account, click on the track package button(s) to see the status of your order. Yes, you can return whichever fish you purchased from the Pet Supplies Plus store. For this information, you may have to find out from your nearest Petco store locally. PetSmart takes returns of sick or dead fish within two weeks of the original transaction, provided you have your bill to prove it was you that originally made the purchase and possess valid photo identification should they ask for it. I got my first pair of goldfishes as my 8th birthday present from my dad.Now, as a 30-something year old, I have multiple tanks of my favorite bettas, guppies, danios, and several tetras at my home in Kentucky.Here's to sharing exciting knowledge about pet fishes with you and our friends all over the world. You will not use any air rifle purchased from STP for an unlawful purpose. February 18 @ 11:00 am - 3:00 pm. Please note that it may take us up to 30 days to fully process your opt-out request. It is spread all over the country, and you can easily find them on their website as well. Fuel contained within certain products restrict them from being sold online and shipped outside of the 48 contiguous U.S. Please call 1-888-THAT-PET for assistance. You can swap out a sick fish for another one within two weeks of having purchased it, as long as you have the previous purchase bill. They may even be able to print off a copy of the receipt. You will need to check to see if your fish is breathing. It will also give them a chance to look at it and decide what caused its death. To determine if the cause of death was caused by factors within your control (such as dirty water), theyll test the water to make sure its healthy. Managing California's diverse fish, wildlife, plant resources, & habitats, for their ecological values & for their use & enjoyment by the public. Must ship via truck within the 48 contiguous U.S. only. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Get Sierra Fish & Pets reviews, rating, hours, phone number, directions and more. We have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. Petco allows returns for all the fish it sells. Bicycles should be reassembled by a qualified bicycle mechanic. Components and wheels are adjusted, and the bike is test ridden before being disassembled and prepped for shipping. No Reviews. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. These are Petsmart, Petco and Pet Supplies Plus. Both dogs and cats are allowed, but pets may not be left unattended in rooms. Learn about the Returns & Exchanges policy at That Fish Place - That Pet Place and thatpetplace.com. Returns without a receipt will receive a non-transferable merchandise credit. Bring the world of aquariums to your home with our selection of aquariums supplies and fish tanks. (2023 Updated), Does Sam's Club Have Curbside Pickup? (2023 Updated), How Late Does DoorDash Deliver? The tank is also equipped with powerful 3-stage integrated filtration system and an infrared remote control that allows you to select between several colors and special effects. You do not have to give any explanation when you return the fish, but if you are planning to get a replacement fish, it can help to tell the PetSmart staff why the returned fish didnt work out. History Our family began enjoying aquariums as hobbyists in the 1960's and opened our first pet store in 1972. If the fish moves when you put the net towards it, its not dead and may have just been sleeping. Can I Return Fish To PetSmart? Ellisha has been a freelance writer for over 15 years. No. We would rarely allow a healthful animal to be returned. We carry a great selection of bird foods and necessary supplies for your feathered friend. (His Real Height). Customers can return ill fish to PetSmart shopkeepers, but a few conditions must be met first, like how the customer has to keep a note from their vet during the purchase. If you used PayPal and PayPal Credit to make the original purchase, learn more about how to receive refunds through these third-party payment options. SAVE $10 off $100 with Code: . Faqs from Sierra: Celebrating 30 Years Of Exploring. There should be a note in your cart indicating we no longer have quantities of that item, though it may still be available in a different size or color. We welcome you and youre pets to our family. If you intend to forward or transship product from a U.S. address you assume all responsibility for that including any delivery beyond the U.S. address as well as any duties, taxes and restrictions. Any deviation from these criteria may result in a restocking fee. The item and original display package must both be in new condition. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. The credit can be used instantly to order an exchange or replacement item, even before the return merchandise has been received (must be received within 10 days). Pet Supplies Plus does not offer any provision for its customers to sell their fish, be it betta, saltwater or freshwater fish. Orders placed within the last 40 days are eligible for Instant Store Credit (Exchanges and Returns FAQs*). During this time, it could be spreading its illness to other fish in your tank. You can avail of these return, refund and exchange benefits from their stores located close by your location since the online store does not have any provisions for purchase and returns of live fish. If you are a California resident, California law provides that you be given the opportunity to opt out of our sharing your personal information with third parties that would use such personal information for their own direct marketing. Any item not meeting the condition standards of this policy will be returned at the customer's expense. Avoid using tap water since it may be harmed by it. No company offers refunds on items that are not from their brand. The return policy allows you to exchange the fish for the same type of fish or exchange it for another type of fish of the same price. Which Item Should You Bring With When Swapping A Fish? You can return any unwanted fish to PetSmart. Bringing a fish home can be a fun and exciting time, but if something goes wrong and the fish doesnt work out, you might be worried about returning it. For returning live animals, it is generally expected that you follow all safety precautions to avoid potential harm to the animal while taking it for return. We will have a wide variety of dogs available, young and old, small and large! You should research different breeds of fish to determine which ones can live with each other and which ones are peaceful. Comfort them with tunnels, hide outs, and the correct cage. Small pets like Gerbils, Rodents, and Hamsters to Larger critters like Guinea Pigs and Rabbits. You assume all risks associated with ownership and use of the rifle, and will not hold STP responsible or liable for any injury resulting from ownership, use, misuse, or defect. Knowing what caused the fishs death will allow you to monitor your other fish for signs of similar illnesses and help you determine the best way to prevent the problem from spreading to your other fish. If you think your fish may have died or gotten sick because of your water quality, it is a good idea to bring in a sample with the fish you wish to return. Although fish are small, they can hold a big place in the heart of their owners. Shop now for the best reptile products. In such cases, you may want to return the fish. Sierra Fish & Pets, a full service aquatic service company, serves the entire Greater Seattle area. We now continue operating our original flagship location,located in Renton WA just south of Seattle . At Sierra Fish & Pets we also carry a wide variety of pet supplies to satisfy all your pet need. We strive at this location to be the very best all around pet store in the Seattle metro area. We have a complete aquarium service team that offers design, installation, and maintenance services for your home or office. It includes information about how long your customer has to make the return and which items are included or excluded from the policy.
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