The CCAA is a flexible statute that is designed to address the complex restructuring needs of large corporations. Edmonton, AB T6N 1N3, Nordstrom Rack Willowbrook Shopping Centre How long will Nordstrom.ca operate? What do I do if I have other questions? For information on product recalls, see Health Canadas website. Cardholders will receive separate communications from MBNA in this regard. The CCAA is a flexible statute that is designed to address the complex restructuring needs of large corporations. Further, Nordstrom.ca has ceased operations, effective immediately. Canada 14 items on sale from $14. Can I still make returns? The following is a list of frequently asked questions regarding the CCAA and Nordstrom Canadas CCAA proceedings. While a company filing for CCAA is insolvent, meaning that it has insufficient liquidity to continue to fund its obligations as they become due and/or its liabilities are greater than the assets that are available to satisfy those liabilities, the company is not considered to be bankrupt. Mississauga, ON L5V 2Y1, Nordstrom Nordstrom Canada determined that a CCAA proceeding is in the best interests of its stakeholders and provides a framework for an orderly wind-down process. Against the backdrop of a challenging operating environment, Nordstrom Canadas parent company, Nordstrom, Inc., has determined, after careful consideration of all reasonably available options, that it is in the best interests of its stakeholders to discontinue further financial and operational support for the Canadian business operations. Service Provider/Non-Concession Merchandise Vendor FAQs. What other important information should I know? Additional information is also available on the Monitors website at: Are my gift cards still valid? *Nordstrom Canada will wind down its business under the Companies Creditors Arrangement Act (CCAA). 1 Bass Pro Mills Drive # E4 If you requested to pick up your Nordstrom.ca order in store, all orders must be picked up in accordance with the specified pickup window previously provided to you. While you will not be able to view your account information online, this information is available by contacting Nordstrom Canada Customer Care at 877.794.5304 or visiting a Nordstrom Canada store. 595 Industrial Avenue How can I track my order? 1910 102 Street NW There is no change to Nordstrom USs operations or stores and Nordstrom US continues to operate on a business-as-usual basis. In fact, the Stay of Proceedings under the CCAA prevents creditors from forcing the company into bankruptcy. 20. Cable Classics Bracelet in Sterling Silver with 18K Yellow Gold, 4mm. 5. What this means for you: More Questions? Please contact or visit your local store or contact Nordstrom Canada Customer Care at 877.794.5304 if you have questions about our services during the wind-down period. After March 17, 2023, all sales are final and returns and exchanges will no longer be permitted. Fine Jewelry Brands You Can Shop at Nordstrom, Your Privacy Choices: Opt Out of Sale/Targeted Ads. No. Yes. Edmonton, AB T6N 1N3, Nordstrom Rack Willowbrook Shopping Centre Orders placed through Nordstrom Canadas e-commerce platform prior to March 2, 2023, will continue to be fulfilled by Nordstrom Canada. Royal Bank Plaza, South Tower For questions regarding ordinary course business, you should continue to speak to your regular point of contact at Nordstrom Canada. Vaughan Mills Etobicoke, ON M9C 1B8, Nordstrom Toronto Eaton Centre 1. Against the backdrop of a challenging operating environment, Nordstrom Canadas parent company, Nordstrom, Inc., has determined, after careful consideration of all reasonably available options, that it is in the best interests of its stakeholders to discontinue further financial and operational support for the Canadian business operations. Service Provider/Non-Concession Merchandise Vendor FAQs. For more information, please see our Customer FAQ or contact us. Customers will be notified to pick up all other customer owned goods. Personal account management features including purchase history, and gift card and Nordstrom Notes information, can no longer be accessed on Nordstrom.ca. Additional information is also available on the Monitors website at: Is a company that files for protection under CCAA considered to be bankrupt? 6455 Macleod Trail SW # 2150 Top brands. What happens when a company is granted CCAA protection? Calgary, AB T2H 0K8, Nordstrom Rack However, information regarding the liquidation sale, and other important information, will be available on the website during the wind-down period. All existing alterations orders made prior to March 2, 2023, will be completed and must be picked up by March 17, 2023. the email linked to your Nordy Club account, by contacting Nordstrom Canada Customer Care at 877.794.5304, or. You can unsubscribe from Nordstrom US marketing emails at any time by clicking the unsubscribe link at the bottom of each marketing email. Will I continue to receive Nordstrom Canada marketing emails? The company is required to return to court within 10 days for a comeback hearing after the granting of the Initial Order. Skip navigation. Are These the Most Beautiful Pearls in the World? 595 Industrial Avenue Where can public Court documents and other information related to the CCAA proceedings be accessed? For this reason, CCAA relief is sometimes referred to as bankruptcy protection. Please contact or visit your local store or contact Nordstrom Canada Customer Care at 877.794.5304 if you have questions about our services during the wind-down period. Cardholders will receive separate communications from MBNA in this regard. Langley, BC V3A 7E9, Nordstrom Pacific Centre Langley, BC V3A 7E9, Nordstrom BaubleBar. 9. The company is required to return to court within 10 days for a comeback hearing after the granting of the Initial Order. Playful pops of color and whimsical design is the calling card for the fun and fashionable fine jewelry of Ippolita. Buy online, pick up in storeit's quick and convenient. . Thank you for being our customer. Orders placed through Nordstrom Canadas e-commerce platform prior to March 2, 2023, will continue to be fulfilled by Nordstrom Canada. The Liquidation Sale will begin shortly after Court approval of same. Does Nordstrom Canadas CCAA filing have anything to do with Nordstrom in the US? Its important to note that it is only Nordstrom Canada that has filed for protection under the CCAA. Service Provider/Non-Concession Merchandise Vendor FAQs. Court materials, including reports prepared by the Monitor, and notices and information from Nordstrom Canada will be available at the Monitors website, http://www.alvarezandmarsal.com/NordstromCanada. What is happening to The Nordy Club Canada program? I have placed an order at Nordstrom.ca but have not received it yet, will my order still be delivered? If you have any questions regarding the treatment of your personal information, you may contact Nordstrom Canada Customer Care at 877.794.5304 or send an email to CanadaPrivacy@nordstrom.com. Professionals from the Monitor will be onsite at the locations from time to time, working with Nordstrom Canada throughout the CCAA process. Its responsibilities are prescribed by the CCAA and by Court order, and include monitoring Nordstrom Canadas wind-down initiatives, assisting Nordstrom Canada with the preparation of cash flow statements and other financial reporting, engaging with stakeholders, and reporting to the Court from time to time on the progress of the CCAA proceedings. Access to your Nordy Club profile and account management information on Nordstrom.ca will cease at 11:59pm EST on March 2, 2023. For more information, please see the For our customers residing in Canada section of the Privacy Policy posted on Nordstrom.ca. Nordstrom Notes earned and issued prior to March 2, 2023 will continue to be honoured in store in Canada only through to the end of the Liquidation Sale, provided that they have not otherwise expired under The Nordy Club Canada terms and conditions. One Bloor 1. Does Nordstrom Canadas CCAA filing have anything to do with Nordstrom in the US? 799 Robson Street $620.00. Nordy Club Canada members will cease to accrue new points effective as of 11:59pm EST March 2, 2023. 595 Industrial Avenue Canada Toronto Eaton Centre 8. Roxanne Adamiyatt is the senior editor at Town & Country, where she writes about lifestyle, fashion, travel, and beauty. While weve enjoyed serving you since 2014, and have built and have a fantastic team in Canada, were writing to share that weve made the tough decision to wind down our operations in Canada, close our 13 Nordstrom and Nordstrom Rack stores and sunset Nordstrom.ca. Its responsibilities are prescribed by the CCAA and by Court order, and include monitoring Nordstrom Canadas wind-down initiatives, assisting Nordstrom Canada with the preparation of cash flow statements and other financial reporting, engaging with stakeholders, and reporting to the Court from time to time on the progress of the CCAA proceedings. Free shipping over $89, or shop online and pick up select orders at a Nordstrom Rack or Nordstrom store. After March 17, 2023, all sales are final and returns and exchanges will no longer be permitted, whether merchandise was bought prior to or after the start of the liquidation process. All existing alterations orders made prior to March 2, 2023, will be completed and must be picked up by March 17, 2023. Rideau Centre 6455 Macleod Trail SW # 2150 The Monitor maintains a website of creditor notices and court filings, at http://www.alvarezandmarsal.com/NordstromCanada. For now, Nordstrom Canada stores will continue to operate in the normal course. Points earned as of 11:59pm EST March 2, 2023 that have not automatically converted to Nordstrom Notes will automatically expire. What other important information should I know? 731 Yonge Street No new orders or digital returns will be processed on Nordstrom.ca, but orders placed online may be returned or in accordance with Nordstrom Canada and Nordstrom Rack Canada return policies only until close of business on March 17, 2023. 13. If you requested to pick up your Nordstrom.ca order in store, all orders must be picked up in accordance with the specified pickup window previously provided to you. If you have placed a deposit for a custom order, kindly call the Nordstrom Canada store location in which you placed your order. Deerfoot Meadows Court materials, including reports prepared by the Monitor, and notices and information from Nordstrom Canada will be available at the Monitors website, http://www.alvarezandmarsal.com/NordstromCanada. No new gift cards can be purchased after March 2, 2023. 4. 20. 7. You can unsubscribe from Nordstrom US marketing emails at any time by clicking the unsubscribe link at the bottom of each marketing email. $960 $259 (73% . You will no longer receive marketing emails from Nordstrom Canada. Monitor Case Telephone No. Please note that Nordstrom U.S. stores continue to operate as they always have, and are ready to serve you the next time you visit the United States. You will no longer be able to track your order on Nordstrom.ca. However, information regarding the liquidation sale, and other important information, will be available on the website during the wind-down period. However, if you also receive marketing emails from Nordstrom US, you will continue to receive those marketing emails. Heartland Town Centre Alterations services for new fittings will not be provided after March 2, 2023. The iconic New York jeweler is known for its signature design: the cable, which is woven through all of Yurman collections. Please contact or visit your local store or contact Nordstrom Canada Customer Care at 877.794.5304 for more details about the returns of your order. Etobicoke, ON M9C 1B8, Nordstrom Toronto Eaton Centre However, if you also receive marketing emails from Nordstrom US, you will continue to receive those marketing emails. 8. 10. What is a Monitor? 731 Yonge Street Professionals from the Monitor will be onsite at the locations from time to time, working with Nordstrom Canada throughout the CCAA process. Item Information. The Visa Nordstrom Canada Credit Card Program will be wound down. 6455 Macleod Trail SW # 2150 No new orders or digital returns will be processed on Nordstrom.ca, but orders placed online may be returned or in accordance with Nordstrom Canada and Nordstrom Rack Canada return policies only until close of business on March 17, 2023. Nordstrom Canada intends to commence a liquidation sale (the Liquidation Sale), subject to Court approval at a hearing anticipated to be held on or about March 20, 2023. While you will not be able to view your account information online, this information is available by contacting Nordstrom Canada Customer Care at 877.794.5304 or visiting a Nordstrom Canada store. Its responsibilities are prescribed by the CCAA and by Court order, and include monitoring Nordstrom Canadas wind-down initiatives, assisting Nordstrom Canada with the preparation of cash flow statements and other financial reporting, engaging with stakeholders, and reporting to the Court from time to time on the progress of the CCAA proceedings. 15. 8. Chinook Centre 10. Against the backdrop of a challenging operating environment, Nordstrom Canadas parent company, Nordstrom, Inc., has determined, after careful consideration of all reasonably available options, that it is in the best interests of its stakeholders to discontinue further financial and operational support for the Canadian business operations. Orders placed online may be returned or exchanged in accordance with Nordstrom Canada and Nordstrom Rack Canada return policies to your local store only until close of business on March 17, 2023. Customers will be notified to pick up all other customer owned goods. If you have placed a deposit for a custom order, kindly call the Nordstrom Canada store location in which you placed your order. Its important to note that it is only Nordstrom Canada that has filed for protection under the CCAA. If you do not pick up your order it will be considered a return and the product will be sold during the liquidation sale. Access to your Nordy Club profile and account management information on Nordstrom.ca will cease at 11:59pm EST on March 2, 2023. The Monitor maintains a website of creditor notices and court filings, at http://www.alvarezandmarsal.com/NordstromCanada. Curbside pick-up and curbside returns will not be offered after March 2, 2023. There is no change to Nordstrom USs operations or stores and Nordstrom US continues to operate on a business-as-usual basis.
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