Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. Why did the venue decide to use AXS Mobile ID? Present the scannable QR code at the door for entry to Toyota Center. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. [deleted] 1 yr. ago. After logging into the app, verify the tickets are available in the app. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Can seats be transferred to someone who doesnt have an AXS account? From everyone at Vivid Seats, we hope you enjoy your event! If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. When I buy tickets, do I have to deal with the seller? Bought ticket and then they weren't available from the seller. Do you know what number you used to contact AXS? Cookie Notice Press question mark to learn the rest of the keyboard shortcuts. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. i had the exact same problem. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". If they already have an AXS account set up the tickets will go in their account automatically. If they already have an AXS account set up the tickets will go in their account automatically. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Here we are. OR. No, tickets must be scanned through the Rockets App or the AXS App. However, we recommend that you transfer tickets to each person attending the event. Enjoy the event! There is no fee for transferring seats and you are allowed unlimited transfers. What are my options here? Many fans find it best to TRANSFER the seats to their guests prior to the event. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. You've been successfully subscribed - thanks! Select the tickets to transfer and enter the recipient's information. I was never able to get ahold of SH again. Select the tickets to sell, and then set your price and selling options. (*If you can't remember your password, tap. Official Tickets and Your Source for Live Entertainment | AXS.com This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Review listing information and choose Credit Card for payout. All Rights Reserved. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. To login, use the same email address you used when purchasing your tickets. A full-service national event ticket marketplace. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). On the review page, click the Transfer button to send the tickets. Lindsay is the author of this solution article. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. If you already have an AXS account, the tickets will be transferred to your account automatically. You may also review your transfers and purchase history at AXS.com. No. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. Have mobile tickets and cannot find barcode. I purchased 2 tickets through stubhub January 2020. AXS Mobile ID allows you to manage . 2023 AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Click the 'Transfer' button and your guest will receive a notification via . AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Go into the app, look at the ticket. Danielle is the author of this solution article. Browse your upcoming events and tap the ticket icon for the game or event you would. Usually there is a waiting period of a few weeks. As an event draws closer, venues generate the barcodes for each ticket. Even if you call within 48 hours of your event, you will probably get no help at all. All rights reserved. may not be valid. All Rights Reserved. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. The concert is tomorrow. Remember, your friends can always transfer tickets back to you. and our Show the ticket in the App at the entrance and get them scanned to enter. We are changing the way you register and sign-in to the StubHub Community. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. What if my guests arrive at different times? The game is in 36 hours. Here we are. To view your AXS Mobile ID tickets click on your initials in the middle. i assume they will try to get me to receive the tickets using axs again. Stubhub assured me my tickets would be available. This will help to ensure that you are ready for your event in no time! AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Theyll just have to create an AXS account to claim their tickets. If you already have an AXS account, the tickets will be transferred to your account automatically. Most mobile transfer tickets will not be immediately available. Sign into your AXS Account and click Listings. After completing the account information, you may buy, sell or manage any seats in your account. Ability to transfer and/or sell tickets varies by show and is subject to change. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Article. may not be valid. Easy! No. Nope. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Your guests will need to create an AXS account to receive tickets. On the review page, click the Transfer button to send the tickets. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The tickets will be delivered to the buyer automatically. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Never. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Tap the gameyou are attending tap View All to see more games. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. totally rinky dink. Privacy Policy. If you do not currently have an AXS account you will be instructed to create one during your purchase. You'll then be asked to review the transfer. i will not book anything on stub hub as a result. AXS handles payment and delivery so buyers and sellers never interact with each other. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Can seats be transferred to someone who doesnt have an AXS account? i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. No. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. Overall, disappointing, but fair. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Show the ticket in the App at the entrance and get them scanned to enter. Show the tickets on your phone for everyone in your group. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Anyway, a few friends and I had tickets to see Harry styles in Cleveland. Copyright This is the QR code you will display upon entering the venue. When your tickets sell, youll receive an email informing you of the sale. You may also review your transfers and purchase history at AXS.com. They assured me that the tickets would be transfered once they got ahold of the seller. On the review page, click the Transfer button to send the tickets. What is AXS Official Resale and where do the tickets come from? Does anyone know how to do it through axs?? So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. I have a problem with AXS Tickets Are you having issues? Tickets Seat numbers it lists 13-16 ? Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit.
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