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HomeWAV will skip PayNearMe deposits during the last-in, first-out process. Account management, including adding or transferring funds; Add Funds via App Pay by Phone Sign in to call our secure toll-free support number and use option one to add funds. No prior scheduling is needed for video or phone calls. User further acknowledges that it does not acquire any ownership rights by using the Website. If you wish the inmate to be able to call anyone, then you would want to add funds to the Inmate Homewav Funds. You must be 18 or older to visit Wire of Hope. The very first link at the top was an InmateAid profile stating I was in a correctional facility. Read the Blog The following table shows the categories of personal information we have collected in the last 12 months. Download the Android or iOS app, sign in, and add funds with the mobile app. 2. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. Here are seven tips for a seamless experience. Can I transfer funds from one inmate to another? The phones are available in their housing areas daily from 8:00 AM to 11:00PM. Bless you, See how InmateAID has helped over 750,000 families stay connected, CDCR - Salinas Valley State Prison (SVSP), MA DOC - North Central Correctional Institution (NCCI), Federal Correctional Institution (FCI) - Beaumont Low, ME DOC - Central Maine Pre-Release Center, Federal judges aren't following 'compassionate release' law guidance, Former NFL star Kellen Winslow II makes bid from prison to reduce his sentence, Federal Bureau Of Prisons Set To End Home Confinement Under CARES Act, Todd and Julie Chrisley report to prison on bank fraud, tax evasion convictions. use any manual process to monitor or copy any source code or other HomeWAV proprietary materials comprising the HomeWAV Software or any Third Party Material or for any other unauthorized purpose; - HomeWAV End-User License Agreement Watch outfor inmates with a cast, a sling, or wheelchairs (could be there is a hidden recording device inside). WE AGREE THAT EACH OF US MAY ONLY BRING CLAIMS AGAINST THE OTHER ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING UNLESS BOTH OF US ACKNOWLEDGE AND AGREE THAT THE WAIVER IS MATERIAL AND ESSENTIAL TO THE ARBITRATION OF ANY DISPUTES BETWEEN THE PARTIES AND IS NON-SEVERABLE FROM THE EULA TO ARBITRATE CLAIMS. Your loved one will be notified via kiosk or tablet once you are signed into your account and available to connect. TouchPay Systems Cash Kiosks are located at: District I substation (1840 South Lewis Street, Mesa, AZ 85210) and at the below Jail Facilities. The co-defendant purchased the rifle after filling out required paperwork indicating he was the actual buyer of the rifle, when in fact he was acquiring it at the request and direction of Durazo. information that you voluntarily provide the Company; Add Funds via Website HomeWAV Mobile App Download the Android or iOS app, sign in, and add funds with the mobile app. The inmate may either select to initiate an immediate refund back . Sorry, we do not recognize that username and password combination. 10. THE HOMEWAV SOFTWARE IS PROVIDED AS IS AND AS AVAILABLE AND YOUR USE OF THE HOMEWAV SOFTWARE IS AT YOUR SOLE RISK. Some personal information included in this category may overlap with other categories. ANY RELIEF AWARDED CANNOT AFFECT OTHER USERS. There are no third party beneficiaries to this EULA. Meet Wire of Hope's inmate penpals online by browsing our free inmate penpal listings. 12. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability or formation of this agreement to arbitrate, any part of it, or of this EULA including, but not limited to, any claim that all or any part of this agreement to arbitrate or the EULA is void or voidable. Security: We take precautions to protect your information. I have lauded your services to anyone who would listen, thank you so much for helping me keep in close contact with my loved one. Address550 West Jackson, Phoenix Arizona 85003, United States, Designed by Granicus - Connecting People and Government. The information available on our website may not be 100% accurate, complete, or up to date, so do not use it as a substitute for your own due diligence, especially if you have concerns about a person's criminal history. User friendly website and quick process of the services. Talk-to-Me Funds (TTM): Talk-to-Me Funds are deposited by a third-party user and may only be used by the inmate to talk to the third-party account which deposited the funds. Court & Public Records When you Unlock Full Report you will gain access to unlimited search for arrest records, criminal records, county records, driving records, state and federal records.. Over 165157 have built this specific report. Site Map, Wire of Hope East Coast Be sure to have a strong Wi-Fi signal for the best video quality. 5. Save my name, email, and website in this browser for the next time I comment. Under the leadership of Editor-in -Chief Huey Freeman, our team of staff reporters bring accurate,timely, and complete news coverage. Everyone I have dealt with in the last 2 years has been marvelous! Facility is responsible for communicating all questions and requests from end user to support services. I love this website. Facility means a state run correctional facility that has entered into a Facility Agreement and which is providing Facility Network Users the ability to access and use the HomeWAV Software through the Facility Network. See our tips. April 07, 2021 20:21; Updated; Each of our facilities have their own pricing rates. To ensure equity, profiles are sorted randomly. Additional Definitions. How to Send Money to an Inmate in Whitley County She is just so human and real (you know, as opposed to reading me that "scripted" response). Facility Network means an internal network of user accounts created by the Authorized Administrator through which the Facility may provide Facility Network Users access to and use of the HomeWAV Software through the Facilitys user account. Refunds may be requested manually by logging into your account and choosing the refund request option in the account menu. Add Funds | HomeWAV - Web Access Visitation. Code 1798.100, et seq., known as the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). Create a free account. This has been the best customer service I have ever recieved. HomeWAV Voice cannot call pagers, internet phones, etc. Wait to be Accepted by the Detention Facility: In most cases, your account will be reviewed by the correctional facility within 24 to 48 hours. Please feel free to contact our visitor support team by phone at 844-394-6639. Sign in and add funds directly through our website. Add Funds via Phone Pay at PayNearMe Location Durazo then purchased a 9mm pistol from another licensed firearms dealer. Under no circumstances will HomeWAV be liable in any way for any Third Party Content, including, but not limited to, any errors or omissions in any Third Party Content, any loss or damage of any kind you incur from using any Third Party Content, or the failure of such Third Party Content to work properly. (usually within one hour). HomeWAV has vested in each Facility the ability to exercise certain administrative controls over the use of our HomeWAV Software on their Facility Network. Ownership Rights. This includes information regarding inmates downloaded and copied from the Arizona Department of Corrections, Rehabilitation & Reentry website. FromHomeWAVsapp or online dashboard, you can either view available funds or add and transfer funds. Terms of Service Enter the amount you would like to add to your account via the Add Talk to Me Funds in the app or online. Mugshots and/or arrest records published on this website are in no way an indication of guilt and do not represent any evidence an actual crime has been committed. HomeWav offers an easy-to-use, cost-effective inmate communication . Create an Account: To ensure safety for yourself and your loved one, youll need to first create a HomeWAV account online, either through your computer browser or the mobile app on your phone. The processing time to refund credit cards usually requires 2-5 business days but will vary depending on the cardholders bank. . to transmit, or procure the sending of, any advertising or promotional material or spam; HomeWAV Software means HomeWAVs proprietary and confidential video visitation solution which is offered to users and Facilities and which includes, without limitation, source code, designs, know-how, patents, and other intellectual property rights owned exclusively by HomeWAV, the visitation and content services provided through the video visitation solution (which may be changed from time to time by HomeWAV in its sole discretion), and all Modifications. Any refund requiring a check will be refunded less 10% of the remaining balance. The arbitrator will decide the substance of all claims in accordance with the laws of the State of Missouri. oh and I have an excellent phone and WiFi so it's the app. The inmate may either select to initiate an immediate refund back . First, choosethefacility and addyourloved oneto your call roster. The Company or its customer of record may record conversations using the service to the extent permitted by applicable law. Durazo filled out the required paperwork and stated that he was purchasing the firearm for himself, when in fact he was acquiring it for another individual. They can add funds through the smartjailmail.com website as well as calling the Customer Service/Support at 888-843-1972. The state put a protection order on my boyfriend to protect me from him and now he is in jail for violating it as well as was I for being together. Sign in to call our secure toll-free support number and use option one to add funds. GoLookUp does not provide consumer reports and is not a consumer reporting agency. This information is used to provide and offer services to you. We understand that knowing someone in jail is hard, but with HomeWAV, we hope to make communicating easier by allowing video calls similar to FaceTime. Term and Termination. Sign In or Create an Account with the HomeWAV App. $ ! So thank you very much. You may terminate your user account at any time by giving notice to HomeWAV. . J. Each time she hung up, the indicator went immediately from 1 to 5 bars. Nothing against all of you lol but I hope it's not needed. Warranties and Disclaimers. With a little creativity, not only will you keep each other engaged socially, you can help each other grow as people. ACCEPTANCE OF THE TERMS OF ALL DOCUMENTS IS NECESSARY TO UTILIZE THE HOMEWAV SYSTEM. Written notification should be mailed by certified mail to: HomeWAV, LLC, 2020 Westport Center Dr., St. Louis, Mo 63136. more efficiently, HomeWAV provides video and voice calling resources. Reach out to us today by clicking here! Understanding Fees | Privacy Policy. This process is similar to the one you would need to go through to visit in-person and gives facility staff the awareness of who inmates are speaking with. The heading at the beginning of each paragraph is for reference purposes and no way defines the scope or extent of such paragraph. Civ. * Detention Facility: * Contact: Select a Detention Facility. If you do not wish to be bound by this agreement to arbitrate, you must notify the Company in writing within thirty (30) days of the date that you first access the Website. Modifications means any and all changes, improvements, updates, upgrades, new releases, fixes, enhancements, customizations, supplements, or new versions of the HomeWAV Software, and all work that is based on or incorporates all or any portion of the HomeWAV Software, including, without limitation, all derivative works made from the HomeWAV Software. It all starts by adding funds to a loved ones HomeWAV account. Your written notification must include your name and address, as well as a clear statement that you do not wish to resolve disputes with the Company through arbitration. other information needed to provide you with the information or services you are requesting; and eMessaging features are less than one cent per character. Durazos sentence is to be followed by 36 months of supervised release. I reached out to inmateaid via www.inmateaid.com/contact and explained the inaccuracy. This includes information derived from registration, subscription, and use of our services. Video Call with Your Loved One: When you are both available, your loved one can call you through our secure app or website portal. Denton County Sheriff's Office Inmate Visitation All inmate visitation is by video visitation. 11. 2. are available in their housing areas daily from 6:30 AM to 11:00 PM. Our Privacy Policy is accessible at https://www.homewav.com/homewav-difference/homewav.com/privacy_policy. 1. In addition to the terms defined above, the following terms have the following meanings: P.O. I just wanted to thank all who operate this site it is by far the coolest thing about this whole unfortunate event that's has taken place in my gf and my life. Our Privacy Policy applies to all funding transactions and is hereby incorporated into this EULA. Inmates in jail arestill fighting their cases, as are you. If we offer phone services at your facility, the inmate will be able to call your phone with Talk to Me Funds. Always include your mailing address if you choose to email (some inmates can only answer through postal mail) and visit our page about prison mail rules to ensure your correspondence . YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE WEBSITE IS TO STOP USING THE WEBSITE. The Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate. Your email address will not be published. If the Company changes any term or condition, said modification, revision and additional information shall be posted here and shall automatically replace the terms and conditions and become binding on all users of this site. To ensure equity, profiles are sorted randomly. You agree to (a) immediately notify us of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session when accessing HomeWAV Software. I'm glad I have the ability to send pics and letters. Please try again. That was not accurate. Which is better than nothing. HomeWAV has no input or enforcement responsibilities on behalf of any Facility, however, as a condition of your use of the HomeWAV Software and as a material obligation of this EULA, all users must comply at all times with all policies, rules, procedures, and administrative guidelines of a Facility to the extent they apply to your use of the HomeWAV Software (collectively, Facility Rules). Fees. Third Party Content. Disclaimer: Mugshots and arrest records are public records available online. There is a $1.00 charge for adding funds via phone. * Password Confirmation: Personal Information. To exercise any of the rights mentioned above, please send an email to support@homewav.com or a letter to HomeWAV, LLC, 2020 Westport Center Dr., St. Louis, MO 63146 with California Consumer Privacy Rights Request in the subject line or body of the email or letter. There are four ways to deposit funds to Inmate Accounts using TouchPay. Funding transactions are handled through our website and are required for individuals users to use the HomeWAV Software for video visitation services with Facility Network Users via the Internet as authorized by the Facility. Written notification should be mailed by certified mail to: HomeWAV, LLC, 2020 Westport Center Dr., St. Louis, Mo 63146. With help from a strong Wi-Fi connection, HomeWAVs secure mobile app and platform help you keep in touch with incarcerated friends and family. Create an Account HomeWAV Features Video and Voice Calls In addition, we offer user support through our website at https://www.homewav.com/service-support/. Any funds remaining after all credit card transactions have been reversed will be refunded by check in care of to the address provided by the inmate. You also agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on any Content. Money can be added to the inmate's phone account through www.homewav.com utilizing the "Deposit Funds NOW!" button at the top of the HomeWAV webpage or by coming on-site and using the HomeWAV kiosk in the lobby. We only collect information that you voluntarily give us via submission on the Website, via email or by other direct contact from you. You are responsible for safeguarding and maintaining the security of your login credentials and user account. Chavez, Durazos co-defendant, pleaded guilty to Smuggling Goods from the United States and Making False Statements in Connection with the Purchase of Firearms. 16. It seems whenever we get to talking about something important, the app stutters, freezes, but continues to charge. This EULA, along with the HomeWAV Privacy Policy, contains the entire agreement and understanding of you and HomeWAV concerning the subject matter of this EULA. Money can be added to the inmate's phone account through www.homewav.com utilizing the "Deposit Funds NOW!" button at the top of the HomeWav webpage or by coming onsite and using the HomeWav kiosk in the front lobby. UNLESS WE MUTUALLY AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSONS OR PARTYS CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. In addition, you agree that you will not: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. IF YOU ARE AN AUTHORIZED ADMINISTRATOR ACTING ON BEHALF OF A FACILITY, WHEN YOU CREATE THE FACILITYS USER ACCOUNT, YOU ARE ACCEPTING THIS EULA ON YOUR OWN BEHALF, AND ON BEHALF OF THE FACILITY AND ALL OF THE FACILITY NETWORK USERS. For full instructions on all the benefits of using Homewav to visit a Whitley County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. Add Funds via App Pay by Phone Sign in to call our secure toll-free support number and use option one to add funds. The arbitrators award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Other than the limited use rights licensed under this EULA during the Term, no other ownership or license rights in the HomeWAV Software are granted to you, and ownership of the Wav Software and Modifications remains vested at all times in HomeWAV. First of all, the inmate's voice plays from the small speaker that you're supposed to put your phone up to during a call, not the regular speaker that allows you to hear a person and see their face at the same time. etc. You can choose to reject this agreement to arbitrate. name or booking number, Cash Kiosks accept deposits by cash money, VISA, and MasterCard, Deposited funds are available for the inmates use after verification We will not share your information with any third parties outside of the Company, other than as necessary to fulfill your request, provide agreed upon services, etc. IN ADDITION, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTYS INDIVIDUAL CLAIMS. information related to your commercial dealings with the Company (such as summary of exchanges (subscriptions, options, commitment duration), status of invoices and payments); Visit the TouchPay website to make a deposit online. Inmate Penpal Listings. We advise you to review the Facilitys policies and local rules within your jurisdiction to confirm the procedures taken by the Facility. Terms and conditions for Facilities covering fee earnings and HomeWAVs rate schedule for authorized communications are set forth in the Facility Agreement. In one call, she had to call back 10x. F. Internet or other similar network activity. Especially Courtney! section 13-2505 "Promoting Prison Contraband." This is a Class 5 felony . One of the simplest ways to help your loved one is to send money for their phone and commissary accounts. 3. 1. While nothing can take the place of in-person visitation, advancements in technology can help bridge the gap between you and your incarcerated loved one by allowing video calls with someone in jail. The following restrictions apply to your use of the HomeWAV Software, and any actions taken in violation of this Section 3 is a breach of this EULA for which HomeWAV may immediately terminate your license and seek legal damages and equitable relief. You will need to upload a profile picture of yourself that is head-on, from the shoulders up, and without filters or edits, as well as a government-issued ID like your license, state ID, or passport. YOU MUST CREATE A USER ACCOUNT AND AFFIRMATIVELY ACCEPT THIS EULA IN ORDER TO DOWNLOAD AND USE THE HOMEWAV SOFTWARE. Civ. information created by you in connection with your use of the services (such as phone contacts imported or created by Users, call comments, tags, greetings, hold music, data necessary to the integration of professional tools); We're bridging the gap between family, friends, and incarcerated loved ones by offering safe, cost-effective, and convenient video visitation solutions. Click on the Green + on the bottom of the screen and pick "Add Funds 3. 15. The Company may disclose any information collected, including personally identifying information as necessary to provide and bill for the products and services you order (including, without limitation, by providing information to collection agencies); as required by applicable law or governmental regulation, court order, subpoena, search warrant or other legal process; or in the case where the Company reasonably believes that failure to disclose information will lead to imminent harm to the Company, you or others. 3) In the top right corner of the next screen, choose the three dots and click on Transfer Funds. YOU MAY CREATE A USER ACCOUNT ONE OF TWO WAYS: THROUGH OUR WEBSITE AT https://www.homewav.com/, OR THROUGH OUR MOBILE APP WHICH IS ACCESSIBLE THROUGH COMMONLY USED APP STORES, WHERE YOU CAN DOWNLOAD THE HOMEWAV SOFTWARE TO YOUR TABLET OR MOBILE DEVICE. You acknowledge that HomeWAV Software is of U.S. origin. Use of the HomeWAV Software by a Facility Network User is conditioned on such individuals affirmative consent to this EULA and their compliance with the terms and conditions in this EULA. 21. Professional or employment-related information. Stay Logged into Your Account and Wait: The great thing about video calling with an inmate is that you do not need to have a scheduled time to chat. Facility Network Users may have the opportunity to download, view, and listen to third-party owned content and data (Third Party Content) through the HomeWAV Software pursuant to separate license agreements giving us the right to provide such Third Party Content to you on a temporary basis and for limited periods. The Company collects certain information from you when you use the Website, request information about our products and services, establish an account, request information, or ask to be included in an email or other contact list. Arbitration and Dispute Resolution: You and the Company each agree that any and all disputes, controversies, or claims arising out of or relating to: (i) these Terms; (ii) your use of, or access to, this site; or (iii) the Companys services shall be resolved exclusively through final and binding arbitration rather than in court. The waiver of any breach or default under this EULA does not constitute the waiver of any subsequent breach or default. Changes in Terms and Conditions: The Company reserves the right, in its sole discretion, to change these Terms at any time. //