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AXS has gone down the hill as soon as they stopped taking calls. My tickets were gone and there was no shopping cart I could fish them out of.I waited out the presumed five minute reservation period, searched again, and found the same seats. My deepest desire is that everyone who had a hand in building this crummy experience steps on a Lego. They also neglect to send you confirmation emails so you have no idea what is going on with your tickets when you buy them and when you sell them. If they have a 2* rating, why did you sell through them? Tickets go on sale tomorrow at 10 AM PT and the meet-and-greet is at 4:30 PM PT. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). Checked my account and it's back in there. I would rather be told the truth than a lie, after reading other reviews I see its a big issue. Were you able to fix it? I am in some kind of anxiety, that the App could not work on the D day.. Bonne chance tous.. . So basically I got scammed out of $250. So far, my experience has been seamless. I dont know if AXSTickets just takes your money and deletes your tickets after or what but Im very frustrated! This helps prevent ticket touting and help combat illegal counterfeiting. They show up on website though. Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. I am a 58 year old professional male who, on a normal year, spends thousands of dollars on event tickets through AXS. I was happy and excited. In the meantime I contacted with them egain and they said that their "technical team" did not contact with them regarding my issue. I just needed to transfer tickets to my son, but I kept getting the message that something went wrong, but it turns out the transfer worked, kind of. Tried resetting my password but no email sends to my account. This is for London (October). Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. What is a Pre-sale? I reached to them through live chat but it's been 20 days and yet no response. AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. Lets try again. So I kept trying and the same thing kept happening. This decision was 1) not customer oriented, 2) self serving as AXS would stand to make more money if I sell on their aftermarket platform, 3) glutinous because they already have made significant fees on my original purchase and now want me to sell with them again to gain even more fees. Up To 25% Off Your Bookings + 50% Off For Kids' Tickets. On android, goto "Settings" "Apps" or "Manage Apps" tab. Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events. See all 9 articles Ticket Order Help I show up to the event very early, just in case, and no one at the venue said anything. However in my app it still shows that I have two tickets. But there are no viewable tickets with bar codes, which is what the agent at the door will want to scan tonight. Follow these steps to resolve intermittent AXS Tickets app issues: This issue is usually caused by your network. AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. I am trying to get 3 tickets & everytime I get to the payment method & hit done, the screen just goes blank. Create an account before you try to buy tickets for the first time. Hopefully this will save someone from the panic attack I just had over my tickets. Front row or on the aisle? After putting my bank info so that the money would get sent to my account, the next screen said youll be receiving your money in 2-3 business days. There is no error indicated but I am unable to complete purchase. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. I cannot access the tickets I just bought! The people on the chat don't give a monkey and the enquiry you send never gets answered anymore. . AXS Tickets Reviews. Thats why I download AXSTickets to help me to keep sign in. Yet I do not have my tickets or any co formation. Yep, my account is back to normal now too. So basically quit your job if you want to enquire about your ticket. AXSTickets currently states that the tix were transferred on March 14, 2019. Peter Kay tickets - London 02 many dates !! The AXS live chat recommended I call customer support, but I gave up after being on hold for an hour. Thank you. they couldnt figure it out and he had to leave for the show. I have been trying to get access to my tickets for 3 days i have chatted with three different customer support individuals and after explaining this very issue i received the response have you downloaded the AXS app and login with your email. Ainsi faites des conomies sur le cot ou la dure de votre voyage, en trouvant le trajet Aix-en-Provence Saint-Maximin-la-Sainte-Baume adapt vos besoins. I got to the event, having paid for 10 tickets, and the etickets didnt work. Get yours here http://go.axs.com/qGyc50N6u6y 2 Most relevant or This conclusion was arrived at by running over 191,013 AXS Tickets User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Its pointless. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. There was a message saying if I dont see my tickets to verify my email. Published by AXS on 2023-02-21. I just wanted to see the reviews other people provided about AXS, so hopefully the pdfs I printed get me and my friend in to the venue. Get the AXS app from App Store or on Google Play. I got in touch with AXS and the woman I spoke to assured me that everything's alright. I can log in on my computer but not on the AXS app on my phone. Certains itinraires vous feront passer par le chemin le plus court, le plus rapide ou sans page. Sheffield and Glasgow. I finally gave up on that. I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. Tickets probably arent being delivered until 1-2 weeks before the show. tried support 5 times and was told they did not know about the w8/w9 flag but my tickets were listed. Alex P. is a great addition to our team. no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. So waiting for that exact time to try to buy tickets because they sell out in seconds will be a pointless attempt. Ive purchased tickets for years from multiple ticket sellers, both original and resale and have never had an issue until now. Do the terms of your original ticket purchase permit you to re-sell the tickets? For more information, see the developers privacy policy. WHY cant they just refund my credit card and WHY is it they dont want my cr card #? When I try to log in on the phone, I get a message that says "Please visit our help page or contact support for assistance. This is horrible, such a terrible app. I expect much more from AXS!!! Select the issue you are having below and provide feedback to AXS Tickets. This Clears both data and cache. So we made it easy to get in contact with the support team at AXS, developers of AXS Tickets. Can you acces their web page though? TRANSFER TO FRIENDSIts super easy. Still no success. Glitchy, redundant and worthless app that doesnt work if you are WiFi or VPN. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. The ticket is sold out but they did not tell you and made you keep queuing in line (which is waste of my time by waiting for 10 mins) giving you the false hope. Please fix. Then I had to send the PDF tickets to my friends. Will this affect my getting in to the show on Sunday night at the O2, (Queen with Adam Lambert)? Where are my tickets? Aside from that they DONT even give you a confirmation number or email thats proof that the money will be put into your account. I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. They will charge you $18 and keep a certain percentage of the sale.Dont even get me started on their customer service. There could be a delivery delay. If you are a AXS Tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AXS Tickets. How do I create an AXS account? Then AXSTickets froze, so I killed and restarted it. AXSTickets keeps crashing right now every time I tap the menu bar. I do have te pending charges too, how did you contact them? I got on the phone with AXS customer service, per the venues recommendation, and had them send a new barcode directly to my friend at the venue. 2. HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. The first two friend got in no problem with the PDFs, but my third friend was denied at the door because they said the ticket barcode was expired. Avec le mode voiture, vous pouvez configurer vos options (type de vhicule, autoroute ou non, page ou non, distance la plus courte), tout en ayant accs aux infos de circulation grce notre service d'info-trafic en temps rel. I hope I either get my tickets back to sell them or just get my money back.. Ive already contacted AXS help& support center couple days ago but still havent got a response.. Im probably not gonna purchase e-tickets again, should of chosen the paper tickets through mail.. learning experience, next time I know better. These tickets are non refundable so I am out $200. Front row or on the aisle? 15 plus minutes I had a few performances to list so I went to do it. Please fix this and I hope there is no other fans that will experience the same thing as me. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Solve all AXS Tickets app problems, errors, connection issues, installation problems and crashes. Continuer sur 550 mtres, Au rond-point, prendre la 2me sortie sur DN7 et continuer sur 450 mtres, Au rond-point, prendre la 2me sortie sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 90 mtres, Tourner lgrement droite sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 250 mtres, Tourner lgrement gauche sur D560 DN7 (Boulevard Victor Hugo) et continuer sur 170 mtres, Tourner lgrement droite sur DN7 D560 (Boulevard Jean Jaurs) et continuer sur 100 mtres, Tourner lgrement droite sur D560 (Place Malherbe) et continuer sur 15 mtres, Tourner droite sur D560 (Place Malherbe) et continuer sur 5 mtres, Mappy vous indique la distance entre Aix-en-Provence (13080) et Saint-Maximin-la-Sainte-Baume (83470). Expires: Dec 19, 2024. I never write negative reviews but this is the worst app I have ever tried to use. With the AXS app, you can GetHuman-robtixsa'sJune 2018AXS Tickets{0} . ~VP, Contact Center. And why did I pay such exorbitant surcharge fees for THIS experience? Same here! The hassle with trying to login is just ridiculous! According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. I add tickets to my cart but when I go to check out it says my cart is empty. They trully live up to their name and will ax you and slaughter you. Hopefully this will save someone from the panic attack I just had over my tickets. My email was missing a . Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. Please help! I did buy two tix, and my friend had not yet accepted the transfer, but why two emails? You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. Missing limbs or partially missing limbs; Nervous system condition for example, migraine headaches . I never received my email confirmation for my tickets. Plans can . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Press question mark to learn the rest of the keyboard shortcuts. So naturally I assumed the ad closed my window browser and did not complete my purchase. Created an AXS. THANK YOU! Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. I will continue checking AXSTickets to make sure my tickets remain and if I have no more problems maybe Ill upgrade AXSTickets to 3 stars. So I relaunched, and now I was blessedly logged in, searched for my seats again, somehow got them, and now I am on a checkout page that has no mechanism to check out, no functional buttons at all, and Im watching my reservation timer dwindle one more time. I also purchase tickets insurance with no email confirmation!! I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. So instead, I revoked the ticket share back to my app, and decided to show tickets for both of us. If you don't you will have tickets in your cart but when you try to buy them you will be forced to make an account and instead of carrying the tickets through the process they will be taken from you. They gave me a # that wasnt even verifiable. I thought and I know that I am no geek, but when I read the many negative reviews about the App, I realise that I am not singled out in my misery. . Really?!!!. tl:dr - Crashy app. On hold forever while I worked in the kitchen. I was worried that they had been cancelled for some reason after reading that it has happened to others. Yup happened to me too. I recently had a knee surgery which will preclude me from attending a few concerts over the next two weeks. Keep a watchful eye on axs.com and remember to utilize the offer: Up to 25% Off Your Bookins + 50% Off For Kids. The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. Im going to recommend Red Rocks find another ticket vendor! Save your emailed tickets. The first time, was for. I put my tickets up for re sale on AXS and I dont think theyre even visible to people to buy . If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Sortir et rejoindre la voie. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. I queued 3hrs not being able to use my computer otherwise you are back to number 96, if you don't stay on the Live Chat page All that to be told that I wasn't in their system!? Tap for tickets to see the artists and teams you love. Anyone else's tickets disappear off of AXS? We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. I can see my tickets ,but when i go to transfer one to my wife it says session timed out. stephenpooleyDecember 9, 2014 in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only). Their customer service is also by far the worst i have EVER experienced. So they send me the email, I click Verify Device, which takes me not to the app but to the website, which greets me with an error message in a red box: This session has expired. Also, it makes no difference if you use AXSTickets or the website. What no Maybe try selling them somewhere else then transferring them? For more information, please see our cant go, and more. Does anyone know with AXS specifically, once its transferred to me, can the guy transfer them again, or now only I can transfer them? To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. Must have been a blip. I should have used the print at home option but this was the recommended option. This update includes performance improvements and bug fixes. After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. The site also crashed while Im struggling to remember my password and forced to logout and queue in line again. I will NEVER try to get tickets thru these frauds again. The monopoly that AXS holds in the ticket and entertainment market creates an environment at AXS where customer service is not only an afterthought but non existent. AWFUL!! If so, how? My account w AXS shows The second time around, my experience was even WORSE - I purchased 2 tickets for Joseph Prince in Dallas for Oct 2019 for a total $42+ dollars and then could Not attend. I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. I can't access purchasing tickets either on my desktop or phone. Don't know why it won't work. Prendre un ticket (Page La Barque) 2,7 km. I can log in to the website, but not the mobile app. I hope this video helps a few people in solve this. Tap for tickets to see the artists and teams you love. When ticket sales start, the temporary queue is refreshed and everyone who is in queue is assigned a random place. I received an email back immediately letting me know they received my request. Hooray!But it forgot who I was and told me to create an account again. NOTHING. My AXS app is not working!! I understand the whole situation is a mess but there must be a better way to handle it than to take the tickets off/not give access entirely imo. And they had no answers for me. Thats not all! Mobile app not able to log in. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Now, tell me why this is happening. Why does the email say 1 ticket? Mine were showing, now they are not.The money has left my bank account Had the same problem and contacted them this morning. AXSTickets is a hassle to get tickets, first off I had to login multiple times and it made me worried that my tickets will not be there. I will do everything I can to NOT buy tickets from AXS in the future. My Axs app will not completely load, it says loading more events, but nothing happens. AXS connects fans with the artists and teams they love. Press J to jump to the feed. I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! - the US AXS on twitter are super responsive but unfortunately they have no access to help UK clients. If they pay you now, there's no insurance for them if the new owners are refused entry. Ticket . The main reason I am on here is because it is the official seller of the concert I want to go to and were selling them at face value while everywhere else I looked had a $30 markup per ticket plus extras so using AXS 2 tickets only cost $103 total instead of almost $200 total for the 2 and I know there is no way this venue is sold out especially since I just found out about the concert on Sunday on Pandora and the show is Saturday. They werent actually transferred until my friend accepted the transfer two days later.The tix I purchased were not cheap. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. Even the emails disappeared. I am never and I mean NEVER going to buy from AXSTickets again until they fix this! By Save your time, use a different app. Have no fear, theres a link in the email where I can view the completed transfer. AXSTickets is one of the most frustrating things I have ever experienced. They told him to go to the resolution desk, but didnt have any idea where that was at Red Rocks. Le march actuel propose une varit d'auto neuves avec d'excellentes tranches de prix. I got them quick without any complications but just last week to check if I still had them because I decided I wanted to sell them so I could go to another event but they were gone? I am very frustrated and very mad at AXSTickets because I was very happy and excited to see twenty one pilots. TICKETS We dont need an app for everything. Get The Big To-Do. Here are some helpful workarounds that should work whenever AXS Tickets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. Tap Here" Nothing happens when I Tap Here. No paper required. I have reinstalled the app to see if it was an error in an update. I would expect the venue would use an electronic ticketing system thats not so confusing and confounding. We aim to get tickets to you 5 days before your event - however sometimes we are waiting on the tickets to be delivered to us from the venues and this can lead to delays in getting them to you. I was not aware I had already completed my purchase and was charged $181. I never heard back! No. Exit outOf the window immediately. It just says the "Please visit out help page" message. And they had no answers for me. Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . I bought my boyfriend tickets to a concert in Sept, but after finding out we wont be able to make it we resold the tickets. Of course that was frustrating, I thought maybe they didnt completely transferred from my friends app but they did because my friend doesnt have them no more either just proof that they were transferred to me.. How GetHuman-robtixsa fixed the problem. can't go, and more. They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Apparently lots of people are having problems with the App. called the support number and held from 20 minutes to hr and 20 minute. For an app that is so important to accessing your tickets, youd think it would have a seamless login procedure. I'm getting sent in a loop to verify my device to sign on to the app. Every time I try to sign in, after creating a new password with my already existing email address on file, Im told that There is an account error and I need to be redirected to the help page or live chat. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. They FORCE you to download AXSTickets to get your tickets, regardless of purchase. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. Eventually I had to go through my credit card company to dispute the payment for tickets. Purchased tickets in October of 2021. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. I have the confirmation email from AXS so I know I'm using the right email. DISCOVER GREAT EVENTSTheres so much to see. This was after spending quite a bit of time talking on the phone with customer service before we left home! AXS site or mobile wont let me sign in for refund. click "Force Stop". Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the event. AXS Ticketing is our ticketing platform with key features that will enhance the ticket purchasing experience. Damn thats really smart Im gonna do that from now on. "Swan Lake" tells the story of a young . I buy tickets on other companies and never have problems like this. We have over 1,000,000 users and companies will listen to us. And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. Downloaded AXSTickets no tickets. That was over a week ago and Im still waiting for my money. Please help me with my situation. avoid getting your tickets via this app at all costs! The second I go to my event, you better believe I am deleting this poopy app and avoiding events done by this company. AXS - the amount of frustration and stress you caused me is unforgivable and unacceptable. With the AXS app, you can No paper tickets required. I did so and AXSTickets froze again. Reddit and its partners use cookies and similar technologies to provide you with a better experience. then to me it seems something is missing from the transaction. Tickets for London are left various dates avaliable and seats please message for info mainly 02 London left some Sheffield and Glasgow to. Cookie Notice Are you having issues? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The tickets I had tried purchasing were gone, but then appeared later so I tried purchasing from the website but on a computer instead of my phone - still received an error. This also did not work. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. 2 x tickets available, good seats in section B2. I am going to be extremely upset if I cant go to the TOOL concert. Will NEVER use them again. Also happy to meet in person if you'd pr Got 2 tickets for Peter Kay 18th of feb at the O2 .