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This is not a rash, these are bites! I called the manager and she assured me there was NO way they could be bed bug bites and she would have her pest control people look at it. For the money, this hotel was beyond worth it. Breakfast was above expectations, and the restaurant was on point. Staff was really helpful and friendly. The worst bed we have every had. "I mean you can get a couch for $50, but you never know that you're going to end up spending $1,200 now to get your whole house treated because of that $50 couch," Freeland said. Rating 10 - Excellent. The Academy Hotel is independently owned and operated. 719-598-57708110 N Academy BlvdColorado Springs CO 80920, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Great breakfast, great staff , overall a great experience. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. The pool was nice and warm 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America A great pool in the lobby which is nice for kids. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am. hekkles 4 5 Bed Bug Review of The Academy Hotel Colorado Springs Reviewed March 17, 2017 via mobile As a military family most every business in the area is vet accommodating to military not here. You'll also get a complimentary hot breakfast in the morning that includes made to order omelets and a waffle bar. The act requires a tenant to promptly notify the tenant's landlord via written or electronic notice when the tenant knows or reasonably suspects that the tenant's dwelling unit contains bed bugs. Top notch guest services., The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice, All staff members were amazing! There is nothing classy about the way this staff treats it's guests. NEVER again! For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. I really didn't know about bed bugs at the time. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. Please enter a valid email address. Most recommended Colorado Springs hotels La Quinta Inn & Suites by Wyndham Colorado Springs South AP 6.2 Okay Southeast Colorado Springs $109+ Parking Free Wi-Fi Pool Pet friendly Days Inn by Wyndham Colorado Springs Air Force Academy 4.2 Mediocre Briargate $99+ Parking Free Wi-Fi Pool Pet friendly The sink and tub did not drain/drained exceptionally slow when you turned the water on so you were standing in dirty water, or spitting your toothpaste out in a bowl full of water. The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. Great location, great amenities. Overall, still comfortable and friendly service. On Mar 24 2011 Well. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Location A 10-minute drive takes you to Pro Rodeo Hall Of Fame Museum. We have more than 70 million property reviews, all from real, verified guests. I thought since we found a bed bug in our bed they would be worried about making sure we were comfortable somewhere else. They'll have to be paid for separately during your stay. So pets or no pets? Oh, & rooms were almost sound proof! Youll never stay anywhere like for the price. And it can happen anywhere. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. Read more about the Colorado State Law: https://leg.colorado.gov/bills/hb19-1328, Cases come in daily for Just Bed Bugs Pest Control. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. This material may not be published, broadcast, rewritten, or redistributed. academy hotel colorado springs bed bugsbig sky gift shop missoula airport. Holiday Inn Express & Suites Colorado Springs South I-25, an IHG hotel, Holiday Inn Express & Suites Colorado Springs-First & Main, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Holiday Inn Express & Suites Colorado Springs Central, an IHG Hotel, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. Unfortunately, he was the only one during our stay there that was friendly. Reserved 2 rooms, 1 king & 2 queens. Want a great night's sleep? Seafood, )Icon Color & Report Disclaimer, File a new bed bug report at this location. 8110 N Academy Blvd, Colorado Springs CO 80920 Super 8 U S A F A North 1.13 Miles Away 8135 N Academy Blvd, Colorado Springs CO 80918 Days Inn 1.15 Miles Away The breakfast was awesome. The Academy Hotel Colorado Springs takes special requests add in the next step! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort. You may either dine in the restaurant or take your breakfast to go back to your room. I love that they tell you how to get to our room. Built in 2017 as an exclusive couples romantic getaway. Rooms hallways ,pool area, dinning area. A chef was available to make made to order eggs/omelets! "They don't care what your wallet looks like, or what your car you drive. Oh, & rooms were almost sound proof! Room had some leaking issues at sink but was still very clean and fresh. Tenants are required to promptly notify landlords when they suspect there are bedbugs present in the unit. I did miss the hot tub this winter visit, but the gorgeous live Christmas tree and fire made several families happy to gather and celebrate! You can only leave a review within 28 days after check-out. Though the lobby is lovely don't let it fool you! Nobody likes that thought," Freeland said. Overall the hotel was very nice as was the experience. I have never received such terrible treatment in my life!! I'll leave them out in the hallway and I will tear that room apart for about 15 minutes looking everywhere," Freeland said. NEVER again! great breakfast and restaurant and the pool is our favorite the decorations are amazing, Loved the breakfast! Reserved 2 rooms, 1 king & 2 queens. Try again. Finding refuge in bed seams and the crevasses in furniture, these parasites that are no bigger than an apple seed hitch hike from place to place, then lie in wait until they can crawl out to bite people. The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. The Academy Hotel Colorado Springs has been welcoming Booking.com guests since Dec 5, 2012, Top Location: Highly rated by recent guests (8.9). Food was outstanding! But this would have been bearable had the staff not been downright snotty and rude. The Academy Hotel 8110 N. Academy Blvd. Great value! This was for the price a grand slam! Pick up the mattresses in the rooms and look under it. We went back to the area for spring break and decided to stay there again because of the location and price. Room 238 had bedbugs. We will definitely stay here again if we are in the area! WiFi is available in all areas and is free of charge. This place is such a gem!! Liked: Cleanliness, staff & service, amenities, property conditions & facilities. The only way to leave a review is to first make a booking. Yeah right! Sarah Avrech of Severance, Colorado posted a video on Facebook of a bug crawling around on a tissue. Rooms are cozy and comfortable, with bright art work on the walls and sitting areas. Unfortunately, he was the only one during our stay there that was friendly. These little creatures inspire fear across our society, but Freeland is sharing his knowledge with News5 to help you avoid these bugs from taking a bite out of your skin and your wallet. Holiday Inn Colorado Springs Airport, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North, Holiday Inn Express & Suites Colorado Springs Afa Northgate, an IHG Hotel. But I could not overlook the bed bugs. Located 6 mi from the United States Air Force Academy, this hotel features an on-site bar and grill. Select dates to see this property's availability and prices, Food: The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. Econo Lodge North Academy: BED BUGS - See 172 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. Respect the privacy of others. Called back immediately to report and the GM called back fe. This is a great hotel. When we questioned the front desk we were told that they have asked several times to have it removed from travel sites. The Academy Hotel Colorado Springs 8110 North Academy Blvd., Colorado Springs, CO 80920 United States (USA) near Exit 150b a on I-25 (~0.3mi) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871 3.5 Star Property Previous Next Check availability Very Good 4.0 /5 Based on 2959 guest reviews Show Guest Reviews Booking.com. Loved the hot breakfast buffet with made to order eggs, the pool, the comfy sitting area. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. From complimentary high-speed internet to plush beds, this hotel has it all. This is the version of our website addressed to speakers of English in the United States. I would recommend it if you can handle the unfriendliness of the staff. Survey surfaces for signs of an infestation, such as tiny rust-colored spots on bed sheets, mattress tags and seams, and bed skirts. 1691070|4,1674130,1687860,1687860|3,1691070,1687990,1687640,1686320,1653460,1687140,1674130|5,1680920,1680920|1,1674130|1,1685250,1687300,1682710, The Academy Hotel Colorado Springs (Hotel) (USA) Deals, Personal or sensitive info (e.g. These professionals follow Integrated Pest Management (IPM) principles, which will include monitoring for any bugs that may havebeen missed during treatment. close to everything i needed to go to. The front desk staff were excellent as well as the Hotel itself. If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. Steakhouse, The place was very cute and cozy. Guests are required to show a photo ID and credit card upon check-in. * 24 Hr Cancellation Policy, The Academy Hotel | 8110 N. Academy Blvd. One of the best places I have ever stayed. Sincerely, John Wilkins/Owner. Buffett had a little bit of everything. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Now what I didnt like about the hotel was the toilet in the restroom in my room was leaking water. Chapel Hills Mall is 1.2 mi away from this hotel. Colorado Housing Connects can help you navigate housing information and resources. Was not really expecting housekeeping but they did come during our 3 day stay. 78 out of 2735 reviews" ". This is the version of our website addressed to speakers of English in Canada. Though the lobby is lovely don't let it fool you! Lamp didnt have lightbulb. Amazingly clean. PIKES PEAK RESORT WHERE LUXURY AND WILDERNESS MEET When it comes to amenities, there is virtually nothing this cabin doesn't have. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. Exterminators with the National Pest Management Association say the top three places they find bedbugs are in single-family homes, apartments, and hotels. We went back to the area for spring break and decided to stay there again because of the location and price. All rights reserved. If you booked through us and want to leave a review, please sign in first. We stayed at this hotel last summer, June 2010, and left with some bites on us all. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. The check-in was fast and easy. - Terms of use - Privacy - Disclaimer. I liked the layout for the bathroom area. NEVER again! On Dec 30 2010 sush81 wrote, I stayed at this hotel for almost a year and enjoyed it until I stayed in a room that had bed-bugs. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. We stayed at this hotel last summer, June 2010, and left with some bites on us all. Just really not clean. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. There are live plants and seating areas around a fireplace and an indoor pool that does not smell like chlorine. Freeland admits it's work that can make your skin crawl. Days Inn by Wyndham Colorado Springs Air Force Academy View Hotel 685 reviews 0.3 km from The Academy Hotel Colorado Springs Free Wifi Free parking Studio 6 Colorado Springs, CO View Hotel 29 reviews 0.5 km from The Academy Hotel Colorado Springs Free Wifi Free parking Breakfast included Embassy Suites by Hilton Colorado Springs View Hotel Its a bit old and outdated, the rooms were a bit dusty. Please see our partners for more details. According to HomeGuide, the average cost of removing bedbugs from a home is between $1,000 and $2,200. Disliked: Cleanliness, amenities, property conditions & facilities. Management doesn't seem to care much. Each review score is between 1 and 10. The property was run down and the room was awkward and small, especially the bathroom. Lock in the lowest price from these sites. But this would have been bearable had the staff not been downright snotty and rude. Weather your traveling for business or pleasure, we'll do everything possible to ensure your stay is memorable. We all have bed bug bites all over us and they are very uncomfortable! The bathroom had poop on the toilet when we checked in. The view of Pike's Peak from our room was amazing. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Colorado Springs CO 80919 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Building itself is beautiful. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. The Academy Hotel Colorado Springs 8110 N Academy Blvd , Colorado Springs, Colorado 80920 855-516-1090 Reserve Lock in a great price for your stay. Check your selected option for more info. There was a line for waffles in the morning only to find out one of the waffle makers had died. This service may contain translations powered by Google. It seems that communication was lacking in your case, I apologize. Recommendations for addressing a bedbug infestation: Contact apest management professionalwithexperienceand knowledgeofthe inspection, identification, and extermination of bedbugs. Sincerely, John Wilkins/Owner. A 24-hour reception greets guests of The Academy Hotel. Copyright 19962023 It makes a great first impression, with its lobby atrium that features waterfalls, fireplaces, and stone-hewn walls. Colorado Springs, CO 80920 US 800-766-8524 Reservations@TheAcademyHotel.com Reservation Summary . Only a customer who booked through Booking.com and stayed at a specific property can write a review. Guests can work out in the on-site fitness center or indoor pool. This meant there was furniture being moved men shouting up and down the hall and dogs barking. I stayed there one more week and asked if they could assign aRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. Posts are solely the responsibility of their respective authors. The Academy Hotel Colorado Springs Start your day at any one of the hotel's comfortable rooms designed for relaxation. NEVER again! Give Light and the People Will Find Their Own Way. I would not choose this location again on futre trips. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. They want to eat that's all they know.". They also have very strict protocol on handling complaints such as this. It was great stay. )Icon Color & Report Disclaimer, File a new bed bug report at this location. Breakfast included made to order omelets, waffles with cherry sauce and whipped cream. 714 out of 2735 reviews" ", Rating 6 - Okay. Is the indoor pool heated all year round? We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family. "If you take the time 10 or 15 minutes to take a peek at a room you can save yourself thousands of dollars period," Freeland said. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. My friend was sleeping in the bed closer to the bathroom. Acceptable and a good value for amenities. 1602 out of 2735 reviews" ", Rating 8 - Good. Bed Bug: The Academy Hotel Colorado Springs - See 3,282 traveller reviews, 509 photos, and cheap deals for The Academy Hotel Colorado Springs at Tripadvisor. The swimming pool was extremely green, so it was either dyed green or not properly chlorinated. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. There is nothing classy about the way this staff treats it's guests. She contacted me later in the day and said she would e-mail me their report. Beautiful property! It seems that communication was lacking in your case, I apologize. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. While they may not be visible at first, bed bugs could be infesting your Colorado Springs, Colorado home, local furniture rental store, hotel, or apartment. This meant there was furniture being moved men shouting up and down the hall and dogs barking. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. Basically got one night free with purchase of one night compared to other Hotels in same area. Travelers may receive a savings voucher when they submit a review. Loved the breakfast! After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Very condescending when protocol had changed since last time we stayed. We went back to the area for spring break and decided to stay there again because of the location and price. Pool was so crowded my 16 year old wouldnt get in. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America - Great location - show map Very Good 1,659 reviews great breakfast and restaurant and the pool is our favorite the decorations are amazing Sherry United States of America Staff 8.9 +45 photos Do you have a room with a view available? I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. We went back to the area for spring break and decided to stay there again because of the location and price. The restaurant on site did not have very many options but what we did get was really good. Review tags are currently only available for English language reviews. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Get exclusive access to members-only deals by email. Liked: Cleanliness, staff & service, amenities, Disliked: Property conditions & facilities. To see correct prices and occupancy info, add the number and ages of children in your group to your search. We stayed for 2 nights and all of the hotel reps were extremely helpful, very nice, and accommodated all of our needs. They typically feed at night once victims are asleep, making it more difficult to catch them when they're active. It is a very nice and reasonably priced Hotel. The Broadmoor Hotels (2) BBB Rating: A+ Website 82 YEARS IN BUSINESS (719) 471-6200 1 Lake Cir Colorado Springs, CO 80906 OPEN NOW My wife and I recently stayed at the Broadmoor with 14 relatives during the Jazz Festival. Our room was clean and stocked. <[emailprotected]edbugregistry.com>. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am Great property as a lay over or destination! 2023 Expedia, Inc., an Expedia Group company. Wonderful. 2015 The Academy Hotel, Inc. All rights reserved. From: The east and west. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. See More Rooms & Suites 01 / 09 We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. This is not a rash, these are bites! Excellent breakfast. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. This is definitely going to be our go to when spending a night in the Springs. All content should be genuine and unique to the guest. The bathroom had poop on the toilet when we checked in. Children 18 and above are considered adults at this property. I never swim with my kids because I hate cold water and was able to swim with them for hours. The Garden of the Gods is 7.5 mi away. They're also applicable regardless of the comment's tone. Very nice staff EVERYONE!! Sincerely, John Wilkins/Owner. Colorado Springs Bed bug Reports Best Western The Academy Hotel Bed Bug Reports Recommended tips after hotel check-in: 1. Bed bugs are small, cryptic and agile, escaping detection after crawling into suitcases, boxes, and belongings. Restaurant is good. Overall, okay. I have never received such terrible treatment in my life!! Colorado Springs actually moved down 19 spots on the list from 2012 when it was . When she woke the next morning she had almost 40 bites across her body - back, arms, legs, buttocks. The room was very nice, clean and in great condition. (Click on the Red Icon to view detailed bed bug reports.) Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 Fax: 719-598-5965 . Review tags are currently only available for English language reviews. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. We stayed here with our two kids. SUPER easy on and off the highway, and location makes it a 20-30 minutes closer to Denver airport than downtown hotels. Needs a deep cleaning. This one bedroom adult only cabin, located on a 160-acre mountain ranch, is our most remote and popular cabin. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. Such a treat! Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. I was not told that the rooms all along the hallway we being renovated. The following reports are from third party sources. Located close to the Rocky Mountains, our pet-friendly hotel in Colorado. Sign up and we'll send the best deals to you. All rights reserved. We verify reviews to ensure the traveler booked with Expedia Group. Dinner, Free WiFi and a daily hot breakfast with omelets and waffles is included. Rooms are clean and nice but not sound proof. Great to have an omelette at breakfast! Tripadvisor performs checks on reviews. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. Hotels With Bed Bugs in Colorado Springs, CO About Search Results Sort: 1. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. Weird. Thanks! Posted at 9:58 PM, Feb 01, 2019. and last updated 9:30 PM, Feb 01, 2019. language, whether its just a rating or contains comments as well, etc.). Lock in the lowest price from these sites. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States +1 719 598 5770 From $51 Cheapest rate per night 8.2 Great based on 1,755 reviews Wed 2/1 Sun 2/5 1 room, 2 guests View Deal View Deal View Deal 78 more The Academy Hotel Colorado Springs deals from $51 About The Academy Hotel Colorado Springs When I checked in I paid in advance for a one week stay at a special winter rate. Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. I really didn't know about bed bugs at the time. 4300 Cherry Creek Drive South Denver, CO 80246, Colorado Health Information Data Set (CoHID), Office of Public Health Practice, Planning, and Local Partnerships (OPHP), Air Quality - Monitoring, Modeling and Data. Lock in a great price for The Academy Hotel Colorado Springs rated 8.2 by recent guests! Rooms were clean and comfortable I would recommend it if you can handle the unfriendliness of the staff. I always enjoy staying here! I liked the hotel, the proximity to work, the people were great to me even if they weren't to each other. Omlet station was great the rest of the food cold and old. After their trip, guests tell us about their stay. In hotel restaurant had a limited menu but there were many restaurants and Walmart within walking distance. Service was amazingly efficient. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. more. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. Certain services and amenities may be reduced or unavailable as a result. NEVER again! Service was excellent and employees were here helpful and friendly. The Colorado Springs hotel offers a cash machine and a lift along with a storage room and a restaurant. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. The bathroom had poop on the toilet when we checked in. We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. Friendly and informative front staff. Taxes and fees that are shown are estimates only. Please note that a deposit fee is charged per night at this property. If we find any, we delete them and, if necessary, take action against whoever is responsible. Staff was friendly. We went back to the area for spring break and decided to stay there again because of the location and price. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. Yeah right! Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. Contributions should be appropriate for a global audience.