Create an account to follow your favorite communities and start taking part in conversations. In an ideal case, IRS should send you a letter explaining why the refund amount was lower or higher(in some cases). Jerry and Johnnie moser. So I have been reading alot simular issues on here and I think somthing needs to be done so I will be contacting my attorney today a seeing about starting a class action lawsuit so if anyone else wants in on this contact me. Company called tpg products SBTPG llc 220330. Customer Support Sigma Tax Pro guarantees prompt and professional responses to our clients Tax Prep Support If you have questions on tax guidelines we can provide the answers you need We will NEVER use TURBO TAX ever again. Green Dot Corporation and its wholly owned subsidiary bank, Green Dot Bank, are focused exclusively on serving Low and Moderate Income American families with modern, fair and feature-rich financial products and services, including prepaid cards, checking accounts and cash processing services distributed through a network of some 100,000 retail stores, neighborhood financial service centers and via digital channels. 7. ive receive money in the bank but its not the exact amount ,im 70.00 dollars short :: Ask Me Fast Visitors to this page also searched for: Pr1 sstpg llc Taxproduct pr1 1119 Community Experts online right now. What's the deal with TPG Products SBTPG deposits. Health expert & coach, former overweight and prediabetic. Such software provides services like refund transfer to their clients(tax service providers), auto collects to collect payments from past due to clients, etc. what was this deposit for? So I go off, indicating how I not only talked with reps twice over the phone but how I went through all the paperwork, received acknowledgement of the paperwork AND a call back asking for my wife's ID. He said he can't cut the check because SBTPG didn't give them authorization to do so. Did You Get a Deposit From TPG Products? Santa barbara tax products group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. The bank never got anything.) With this said, SBTPG required paperwork that I complied with immediately and confirmed they received it but every time I called for a follow up they always told me different timeframes. The IRS has submitted the case to BFS for an investigation. Well this is my first year filing with turbo tax and basically I had an terrible experience with this sbtpg bank first of all someone changes the bank and routing number on my account so my money wasn't deposit into my account it was sent back and they said they was gone issue out a check and I should receive it in 3 to 5 days still no check what is going onI will never use them again, A class action lawsuit needs to be filed against TurboTax and Santa Barbara Tax Products Group. Federal is deposited separate from your state return. Ultimate Guide to Request Your W2 Form: Everything You Need To Know! I HAVE found a lot of complaints about TAX PRODUCTS PE1 SBTPG LLC who you do business with . I originally filed on Feb. 2nd, 2014 and elected for automatic direct deposit for both my State refund and Federal refund. I've been into my irs.gov account and see that I don't owe anything to them. By using our website, you agree to our Privacy Policy and our Cookies Policy. Sbtpg Llc Tax Productscom is an independent complaint resolution platform that has been successfully voicing consumer co. February 24,2022 The Tax Products Group, TPG, webtaxpayer (sbtpg. Sigma Tax Pro is dedicated to providing professional tax preparers with high grade, comprehensive solutions at the lowest prices available. So I been calling and emailing this company that holding my money. How long does it take to print check and send it? Treasury Offset Program(TOP) is a reason why your tax refund was less than expected. Unable to create a TPG account or login to the TPG website? Every year it would show as IRS REFUND. Submit a complaint and get your issue resolved. Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. NorCalCourtney, I am having the same EXACT problem! What is tax products pe2 sbtpg llc? That is from the bank that held your refund when you paid your Turbo Tax fees: If your refund was less than expected, please see below for additional details concerning: February 5, 2020 3:38 PM What is tax products pe2? Then SBTPG's bank sends the rest of the Federal refund to your bank account. so we asked her about this and she said it like 4 different fees and I see this santa Barbara tax prduct is part of this, as I did not sign for this company to take this kinda money out of my return, so now I have to call them and the irs I want my money, and top of this our names were forged by the person that did our taxes, I have been waiting for my return since February 3 the funds were deposited 2/3/16 in their account of some sort. Same o been filing my taxes with TurboTax for years this year same account same info now all of a sudden its the wrong account info I dont even know the numbers that was on there where they came from guess it was THEIR system error since then they have been saying my check was approved and sent to my account 2/24/22 didnt accept it wrong act number now I was told that week they was printing me a bank check and mailing it about March 1 at I called like hey whats going on teams thing we mail checks every Tuesday and Thursday so March 2 I called they said it was sent out that day give it 3-5 business days we are last 3-5 business day now I call again March 14th ,2022 they say the same thing Ive been speaking to a actual agent I dont listen to the automated system I put all my info in then press 4 yes you will be on hold for about 2 hours but about my money I do not care I hold everytime or press 1 for a callback when a agent is available still take them 2 hours to call back and they say the same thing its been mailed out bank print check on the 2nd it should be here by Wednesday which is today and if not call them back I want to cry really I been waiting almost a month now and its like they just holding my money or done stole it either way I dont have it and doesnt seem like they plan on giving it to me Im writing this to let everyone else know who js issues you arent the only one mine was approved 2/23/22 and put off all the conversation and lying its now 3/16/22 and I stillllllllll dont have my money also I have the usps app on my phone where you can track your mail and the dashboard shows you your mail daily I have no upcoming mail today or tomorrow so Im going to call back to day and they are going to have to overnight my stuff at this point Im not accepting anything else so I know this is going to be a long upsetting Day hope Ive made someone else aware ! The company is located in San Diego, California. After explaining things to customer service I was assured that if I faxed in a valid ID, SS card and a bank deposit slip they would be able to correct the account number. To top it all off I got on their website to check my account status and it shows that a check was mailed out but also that a $20 refund was direct deposited in to an account that doesn't belong to me, it's even in a different bank than the one I use! The IRS is experiencing significant and extended delays in processing - everything. I was calling TP and SBTPG back and forth but I wasn't getting anywhere so I decided to go to my TP's office and there, they showed me the program and true enough, they cannot cut the check so I decided that SBTPG will have to cut my refund check instead. I think the state should investigate this group! What do TAX PRODUCTS PE4 SBTPG LLC means? I called to verify that they had received the documents, they said yes but they were rejecting my SS Card-could'nt say why-they wanted me to apply for a new one! TPG is located in San Diego, California. Then SBTPGs bank sends the rest of the Federal refund to your bank account. . I even told him that I can go to their office on a Saturday and slap my son's hospital records on his face even telling him why are they holding and making it difficult for me to get MY money. At years end 2022 TPG website no longer shows my refund on the site. See all 9 articles. Santa Barbara Tax Products Group is based in San Diego, California and operates as a subsidiary of Green Dot Corporation. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. sonicwall site to site vpn not connecting. The hold our money and build interest. Once you choose the option, youre agreeing that your total refund amount should be adjusted with the tax preparation fee. The refund is sent to them, the fees are deducted, and then the remainder is sent to your bank. Step by Step Guidance with Example, What is the Price Discrimination? IRS process refunds and it is received by TPG. Business Companies & Firms-- and more . Get form response, wants @#$# number from logging into their page. The cookie is used to store the user consent for the cookies in the category "Analytics". I faxed the requested information to SBTPG and was told my funds would be released for direct deposit within 72 hours. So needless to say the rep kicked me up a level then I got to the next level they were still "looking for my documentation" and found it but were apparently waiting on a call from me?!?!? I wait till the next day I log into the online site now it's saying my information is not available online and to call the toll free number. A deposit from Tax Products PE1 is most often a Federal refund for those people who chose the option to pay their TurboTax fees out of their Federal refund. To this day we still have not received our refund. TPG offers tax-related financial products through a network of tax preparation franchises, independent tax professionals and online tax preparation providers. Tax sbtpg products llc for pe5. TPG serves consumers nationwide with tax-related financial products and services that provide value, are fairly priced and satisfy consumer need. There is a SERIOUS problem with SBTPG! February 8, 2020 11:46 AM. My refund was meant to be $1343. How do i track my check from the santa barbara tax products. Website. @reniberman @Taxhater101 0 Reply smith_doug Level 1 March 9, 2022 6:34 AM. AT this point I'm going off. To check on regular tax refund status via automated phone, call 800-829-1954. Santa Barbara Tax Products Group. Santa Barbara Tax Products Group-they are the company that processes the refund whenever you choose to have your TurboTax fees deducted from your federal. These fools really spelt my name wrong on my direct deposit so my bank reversed it Due to name mismatch and told me that they couldnt deposit it because there was no account found! SBTPG LLC, for example, is a provider that sells taxpayer assistance and tax program. Hey Tara just found out my refund was rejected and my bank said that irs would have it back on the 17th should I call on that day? This cookie is set by GDPR Cookie Consent plugin. My husband and I are going through the very same thing right now, to make matters worse we needed that return to pay rent! TPG is a proud supporter of the following organizations GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. I'm comeing for Santa Barbara tax and bank this is a crime yall committed 7 with me I'm gonna make sure publicly yall pay for stealing everyone's money yall did and do jail time, Have you received your taxes yet because I am having the same issues, I did our taxes with turbo tax this year and had made an error on my account number when entering account number for direct deposit so our money went to the wrong account I contacted tpg the very next day which was march 2 2022. Solved: What do TAX PRODUCTS PE4 SBTPG LLC means?. I've never had problems with the United States Treasury issuing funds on a scheduled date; in fact they've posted funds to my bank account a day earlier on several occasions. Standpipe, standpipe, Bryansk Region, rabochiy . But this year something was different. So I go to the SBTPG website to see if I can find any information. If you are having issues its because risk dept. Apr 06, 2012 11:10 am EDT. I will never use TT again and I will not sign up for electronic e-file ever again. Call IRS customer service toll-free at 1-800-829-1040 M - F 7am - 7pm local time and speak with a representative. IRS Surprise Money Issued As People Find Tax Refund Deposits in Bank Accounts. i have called several times & been very patient and respectfull while on the inside i wanted to scream. How are fees paid? Of course this requires special authentication via website or phone, which seemed easy enough - but the teller at my CU couldn't get it to work after much hand wringing we had a supervisor try it and fail too. The refund is sent to them, the fees are deducted, and then the remainder is sent to your bank. Ask for FREE. TPG Products SBTPG LLC refers to Santa Barbara Tax Products Group which offers B2B pay-by-refund services for tax preparation providers. They will subtract the tax preparation fee and transfer it to your tax service provider. My tax refund: The IRS says it paid out the returns, but many people. I've been calling you people nearly every day since the 11th after I was already told on the 1st that my check was already in the mail. The IRS started sending the third Economic Impact Payments to eligible individuals on March 12, 2021. Therefore, your review page is showing a Direct Deposit to them. How do I get a refund for turbo tax online. All they can do is issue another check. You can contact SBTPG (also known as Civista Bank) by calling 877-908-7228. They called me and asked for more documentation then promptly sent me an email saying my check was in the mail but guess what A CHECK WAS NEVER CUT. Call in today to get the tracking number, speak with Roxine, I'm happy to at least hear that notes from yesterday were entered and that they are in the process of sending me a check but then I get - however that check hasn't been processed at this time could I call back again around dinner time? Have you heard anything about your check? SBTPG is the one who deposits your refund if you had any fees deducted from your return. Its clear that the feds sent you less back than you expected. A deposit from Tax Products PE1 is most often a Federal refund for those people who chose the option to pay their TurboTax fees out of their Federal refund. Missing thousands of dollars.. was only Direct Deposited $450 vs $4,000+ 7 5 103,481 Reply. Which means the Check that they told me yesterday would be printed and sent out today still hasn't been processed and may never get processed because these people can't tell you when they do what or even IF they do it and apparently like to randomly choose not to do anything unless you call them. TurboTax is . Now I need to wait two or three weeks for a new card before I can re-apply for MY REFUND while they hold it. This is my 1st year doing this! Completed Indemnity Bond forms for TPG with notary. CREDIT FOR TAX PRODUCTS PE1 SBTPG LLC CO REF was . How long did it take you to get your check? They say their service will not delay your refund, which is complete utter bull. It does not contain enough information. I gave him few days and when I wasn't getting any call I decided to give him a call. Pay by refund option provides the taxpayers with an option that they can easily pay for tax preparation fees when the IRS issues a refund of their tax. The direct deposit came from "tax products pe1 sbtpg llc." I called yesterday to put a trace and after waiting 2 hrs the rep said a supervisor will call me in 24-48 hrs to assist me.