Doug McMillon has one of the strongest personality and character traits. I always wanted a Jeep, he says, professing not to know the exact model. When the graduate student interviewing him asks why he has stayed at Walmart for his entire career, McMillon responds that the complexity of running a giant retailer always keeps him engaged. Everything about Walmart is supersize. All Rights Reserved. McMillon who is coming up on his seventh year as CEO in February 2021 sits atop the worlds largest retailer, which so happens to be the countrys largest private employer. "People will surprise you. ", He also shouts out Walmart's employees, whom the company calls associates, as becoming more comfortable with Walmart's now-speedy pace of change and even leading the charge in some cases. And its tough to create a culture of open communication when a crisis is unfolding. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice| Do Not Sell/Share My Personal Information| Ad Choices The scrutiny is of a comparable scale. Randy West. WebAs Walmarts sales growth began to stall, the board in 2014 tapped Doug McMillon to take over as CEO. He is outgoing, outspoken, goal oriented, and stern. The industry buzzword for this is omnichannel. And Walmart, not surprisingly, has its sights set on being the megapower of omni-retailers. That includes the companys campaign, announced in late May, to press its meat and dairy suppliers to curtail the use of antibiotics in farm animals. C. Douglas Mcmillon (CEO WalMart) Carl Douglas McMillon is the President and Chief Executive Officer of Walmart Stores, Inc. McMillon was promoted to succeed Mike Duke as President and Chief Executive Officer of Walmart on November 25, 2013 and assumed Northouse, P. G. (2018). Doug is also optimistic and passes positive energy and emotions to his employees. McMillon spent two summers in high school working in Walmart warehouses, mostly because the job paid $6.50 an hour vs. less than $4 at McDonalds (MCD). And hes not going to miss the opportunity to do a little recruiting. Doug also possesses the character trait of being agreeable. McMillon loved the job from the moment he started, and his first day was almost too good to be true. It was clear from the data that Walmart would have to seriously up its game. Foran is impatient to see the results. Sometimes, its intentionally built to reflect a set of values and then reinforced over time through actions, examples, and stories. Walmart said in its annual report that it saw total revenue grow 3% to $514.4 billion in worldwide sales. Thats why the 181 companies that form the Business Roundtable joined to adopt a newStatement on the Purpose of a Corporation, one that declares we should not just serve shareholders, but also deliver value to our customers, associates, suppliers, communities, and the planet. Behaviors like servant leadership, listening, and collaboration were repeated because they worked. 2023 Fortune Media IP Limited. They have a five-year deal to work with Microsoft on artificial intelligence projects. QUESTION 2 Amore Cafe Bhd is one of the largest office chains in Malaysia. Brian Sozzi is an editor-at-large and co-anchor of The First Trade at Yahoo Finance. Were asking them to learn, communicate, and share ideas and solutions. Doug McMillon took the reins of the retail colossus in 2014, after starting his career at Walmart unloading trucks when he was a teen. In conclusion, the leadership style by Doug McMillon is a perfect example of the best ways to run a company through appropriate leadership traits. University Banks corporate security function collaborates with the Michigan Want this question answered? I think we have moved faster as a result, and that has changed me as a leader.. GET GREAT CONTENTDIRECTLY INTO YOUR INBOX, 2022 FIT Forum Mastering the Customer Experience, TRR/Fashion Institute of Technology Series Pillars of Change, TRR/University of Wisconsin Series The Next Wave of Retail, The Robin Report/Syracuse University 2021 CEO Series, The Annual Columbia Business School Retail Forum. With the introduction of online shopping, Walmart needed a change in the way it conducts its businesses. Walmart is mentioned 60,000 times per day on social media. Be notified when an answer is posted. McMillon asked him if he was familiar with Walmart.com. Douglas McMillon pitch mode. WebDoug McMillon: Helping People Live Better. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice| Do Not Sell/Share My Personal Information| Ad Choices And I always had my mom whispering in my ear, You can do this. His strong sense of competitiveness, McMillon says, comes from her. Doug McMillon is an American businessman and the President and CEO of Walmart, the worlds largest retailer. Dont sweat the small stuff. Oliver had some feedback to share. Doug, the eldest of three kids, played sports, especially basketball, and became the point guard on the Bentonville high school team. Stay in the know! Doug McMillon is president and CEO of Walmart Inc. 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Doug McMillon Our priority is to position our company for long-term success," McMillon writes. Is it go with the external recruitment. Here's what the Quincy, Massachusetts-based private aviation company is planning. With the appointment of Doug McMillon as the new CEO of Walmart in 2014, the Board and the Walton family knew they were betting the house by unleashing a brilliant, visionary change agent who would risk everything by fundamentally transforming the entire Walmart business model. Items were often out of stock. I told the board that I thought that he would be the best CEO since Sam, says Lee Scott, who succeeded Glass in 2000 and served nine years as Walmarts chief executive. Its about a customer-driven company that was founded with a purpose. That includes its challenges. After a while Mike Duke, his predecessor as CEO and until days earlier his boss, stopped in to check on him. And hes not going to miss the opportunity to do a little recruiting. Course Hero is not sponsored or endorsed by any college or university. Ashe and his team have increased the number of items available for sale on Walmart.com from 1 million three years ago to 7 million today, and the number should exceed 10 million by years end. s Leadership and Culture: Repealed and Replaced Walmart is mentioned 60,000 times per day on social media. Thats when McMillon froze up a little. Doug mcmillon.docx - Running head: LEADERSHIP STYLE (For a company that gets 55% of U.S. revenues from grocery sales, thats a major concern.). Real; Game; Career What was an already around the clock retail business has only become more intense both for Walmart store workers and the companys executive leaders. Sam Walton showed us the way. Doug McMillon organization has a strong understanding of its A contract is considered to be a promise or agreement that is made between two What people think about the company is important., But if Walmarts gargantuan size makes it hard to move the needle on growth, its established place in the publics mind makes it equally difficult to rewrite its reputation. Wal-Mart books more than a billion dollars a day in sales worldwide, or $469 billion in fiscal year 2013. What do you think we could do better? Then hed listen. All the five factors of personality can be used to describe the leadership style of Doug McMillon. Stay up to date with what you want to know. A distilled version of one of Waltons famous quotesSave money. If it were a country, Walmarts sales would rank it 28th in the world in GDP, just behind Norway and ahead of Austria. Hence, he. From 2009 to 2014 he was president and CEO of Walmart International, and from 2005 to 2009 he served as president and CEO of Sams Club. is often established in cases where parties are dealing with Over time, it has been found out that man needs to be motivated in a way or Its McMillons vast network of super centers and e-commerce operation that have been mission critical in supplying shoppers with vital goods during the pandemic. To gain a more in depth understanding of a particular topic or subject. McMillon promised he would work on it, and the driver says hes kept his word. Im expecting you to be there. He added reverentially, This is Sam Waltons office., Duke laughed sympathetically and then nodded to the empty chair. If that seems bananas, well, consider bananas, Walmarts No. For him, it seemed to be just common sense for how you build a businessespecially when that business was serving people. CEO Doug McMillons plan to remake a retail pioneer, A version of this article appears in the June 15, 2015 issue of Fortune magazine with the headline The Chosen One.. Dough McMillon portrays a lot of qualities in, his leadership style, which is one of the core factors behind his massive success and promotion, up to the CEO level, from a mere summer associate. This article was originally written forThe Dialogue Project, a global effort by a coalition of businesses and academic institutions to promote the role of business in improving civil discourse and reducing polarization. The personality of neurotic and conscientiousness are used by Doug in situations that demand a high degree of emotional intelligence. FORTUNE may receive compensation for some links to products and services on this website. He started by serving as the leader Walmart Incorporations, was the Executive Vice President, and at some point served as the CEO at one of the branches of Walmart. McMillon was named president and CEO of Walmart in February 2014. Extraversion is a character trait which occurs when an individual is social, has positive emotions, and can interact with employees and business partners easily. He is, after all, just the fourth CEO to lead the company in the years since Walton left the post in 1988. "As we strive to make our company better, we will also look for ways to build trust by communicating the good work our people are doing and its impact," McMillon writes.